Director of Operations - Westrock Coffee

The Director of Operations is responsible for strategic planning, execution of all Manufacturing Operations and direction of production activities for the Conway Facility's operations. Assures overall quality and safety standards are met and products are manufactured in accordance with GMP, SQF, and all governmental standards and requirements. Assures compliance with all local, state, and federal food safety and safety regulations.

Principal Job Functions:


* Provides strategic leadership and direction for fast moving, customer-focused product lines that enable the growth and profitability of S&D Coffee.
* Works as a member of a cross-functional team including Sales, Manufacturing, Engineering, Quality Assurance, Research and Development and Supply Chain professionals to set strategy, commercialize, and optimize new product and process opportunities.
* Solves problems related to production and operations to minimize costs and delays.
* Assures optimum utilization of equipment, raw materials and labor.
* Plans and directs production activities and establishes production priorities for products in keeping with effective operations and cost factors.
* Develops and implements operating methods and procedures designed to eliminate problems and improve quality.
* Assures compliance to quality, food safety and HACCP programs; assures conformity to all company, customer and government standards.
* Assures that all employees follow GMP (Good Manufacturing Practices) on a daily basis.
* Assures that employees and production practices are in compliance with ISO standards
* Communicates with other key leaders to ensure proper material and product handling, maintenance, accounting and inventory control activities and procedures.
* Promotes a safe working environment in compliance with all Westrock Coffee and governmental safety standards and regulations.
* Ensures that managers and their supervisors are trained properly and have established developmental plans for all direct and indirect reports. Conducts annual performance assessments for direct reports.
* Builds High Performance teams by recruiting, training, and developing subordinates as well as setting expectations and goals that align with Westrock Coffee’s Strategic Plan and Operations' strategy.
* Maintains disciplinary procedures in accordance with Westrock Coffee’s policy.
* Conducts Root Cause Analysis and issues corrective actions to prevent the reoccurrence of issues affecting manufacturing performance
* Fosters Innovation and Continuous Improvement by leading and driving the continuous improvement activities within manufacturing
* Performs other duties as assigned by Vice President of Operations



Qualifications:


* 5-10 years of experience in Operations Manager or Maintenance Manager Leadership role
* Proven work experience in a manufacturing environment
* Knowledge of organizational effectiveness and operations management
* Experience budgeting and forecasting
* Familiarity with maintenance principles
* Excellent communication skills
* Leadership ability
* 10 to 15 years management experience in a food, beverage, or chemical products production environment.
* BA/BS in business, engineering, or food science discipline; or equivalent combination of education and experience. Master's degree a plus.
* Previous experience in implementing Lean Manufacturing principles including 5S, OEE, VSM, Standard Work, etc.
* Experience in a GFSI certified manufacturing environment highly preferred, along with knowledge of SQF certification standards.
* Strong leadership and analytical skills.
* Strong working knowledge of Windows applications (Word, Excel, Access, Outlook).
* Goal oriented and highly motivated individual.
* Ability to effectively establish working relationships with various WRC departments/supervisors/management.
* Ability to travel by plane and car
* Ability to work weekends and extended hours as needed.

Equal Opportunity Employer / Vets / Disabled

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled