Director of Operations - Low Voltage Systems - Baltimore, MD at Gryphon Oakwood

Director of Operations - Low Voltage Systems - Baltimore, MD

As the Director of Operations, you will oversee the day-to-day operations of the business with a focus on Low Voltage systems across a variety of Commercial and Industrial projects. Your leadership will be instrumental in driving efficiency, productivity, and overall organizational success.

Responsibilities:

• Strategic Planning: Develop and implement strategic operational plans to align with the company's overall goals.
• Team Leadership: Lead and manage a diverse team of operational professionals, fostering a positive and collaborative work environment.
• Process Improvement: Identify opportunities to streamline processes, reduce costs, and enhance operational efficiency.
• Risk Management: Assess and mitigate operational risks to ensure business continuity.
• Performance Management: Monitor key performance indicators (KPIs) to measure operational effectiveness and identify areas for improvement.
• Financial Oversight: Collaborate with finance teams to manage budgets, control costs, and optimize resource allocation.
• Customer Focus: Ensure customer satisfaction by overseeing customer service, support, and delivery operations.
• Quality Assurance: Implement quality control measures to maintain high standards of product or service delivery.

Qualifications:

• Leadership and Relationship Building: Proven ability to lead, motivate, and collaborate with diverse teams, both internally and externally.
• Execution Focus: A hands-on approach to problem-solving, with a strong emphasis on delivering results. Willingness to go the extra mile, including on-site visits and administrative tasks.
• Strategic Thinking and Financial Acumen: Strategic mindset coupled with a strong understanding of financial principles and operational processes.
• Technical Proficiency: Experience in reading, understanding, and interpreting complex technical documents, including contracts, drawings, and specifications.
• Problem-Solving and Decision-Making: Demonstrated ability to identify and resolve complex issues, make sound decisions under pressure, and negotiate effectively.
• Adaptability: Thrives in dynamic environments and can adapt to changing priorities and challenges.
• Results-Oriented: Proven track record of achieving business objectives and driving tangible results.

Education and Experience:

• Bachelor's degree in Business, Management, Operations, Project Management, Construction Management, or a related field.
• Minimum of 10 years of leadership experience managing project and program managers.
• Extensive experience in delivering large-scale, General Contractor, and commercial infrastructure projects.

If this role is of interest please reach out to kieran.hitchen@gryphonoakwood.com for a confidential call or apply directly via the link above.