DIRECTOR OF OPERATIONS - Primary Location

Maria Quattrone & Associates is actively seeking a Director of Operations. This crucial role serves as a linchpin within our company, upholding the integrity and success of our operations. The ideal candidate will be an aficionado of systems, continuously searching for innovative and cost-effective business solutions. As a leader, you'll significantly enhance our company's focus on generating rather than closing transactions.

The position is perfect for someone who excels in creating, implementing, and managing various systems, and is acknowledged throughout the organization as a specialist in efficiency and systems. The role demands someone who is adept at using systems strategically to create a competitive advantage for our company. While patience is a virtue, the primary aim is to achieve objectives effectively, irrespective of the method used.

More than just a job, this role requires a deep commitment to drive our company towards higher levels of success and to personally grow into a supportive leadership role within the organization. As our business expands, your responsibilities will grow to include hiring, training, and leading additional team members, ensuring that all administrative tasks are completed with maximum efficiency and to the highest standards.

Salary Range: $60000.00 - $90000.00 per year

Annual Base Salary Based on Experience

Health Insurance

Dental Insurance

Career Growth Opportunities

Responsibilities

The person relishes the opportunity to build, implement, and manage multiple systems, and is seen throughout the organization as the expert on efficiency and systems

As the success of the business grows, this individual will be responsible for hiring, training, and leading additional team members to ensure all administrative tasks are completed to high standards with maximum efficiency

The Director of Operations builds, implements, and manages all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management, and marketing

Engage fully in the systems, tools, and conversations of the Companies Financials, the Growth Initiative and the Career Growth Initiative to drive the company and associates to profitability through consistent growth in market share

Is responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports

Systematically quantify and communicate value to support associate validity so that we net at least five associates per month

Lead the Maria Quattrone Team in implementing powerful growth systems and tools that associates can leverage to grow their market share

Develop and lead the Maria Quattrone Team in retaining agents with the company goal of less than a 30% attrition rate yearly in agent count and less than a 12% Co$ loss rate through the Lost Agent Productivity

Creates and maintains an operations manual that documents all systems and standards

Coordinates the purchase, installation, and maintenance of all office equipment

Is responsible for hiring, training, consulting, and holding accountable all additional administrative department members

Oversee and lead strategic, financial decision-making, ensure appropriate bookkeeping and accounting systems are accurately maintained, monitor break-even day, complete weekly soft closes, and close the books monthly

Lead associates to implement the same systems in their businesses

Experienced with the following systems outlook, Follow up Boss, Brokermint, Slack

13 years industry, administrative, and management experience

Strong written and verbal communication skills

Strong leadership skills with the ability to inspire and motivate teams

People-oriented and a positive, proactive problem-solver; solution-oriented

Excellent project management skills, with the ability to prioritize tasks and meet deadlines

Proven experience in business development, including identifying new opportunities and driving growth

Exceptional negotiation skills to effectively collaborate with internal and external stakeholders

Strategic planning abilities to develop long-term goals and objectives for the organization

Proficient in operations management, including overseeing day-to-day activities and ensuring operational excellence

Ability to drive process improvement initiatives to enhance efficiency and effectiveness

Technologically savvy

Strong analytical skills to identify trends, patterns, and areas for improvement

This is an exciting opportunity for a highly motivated individual who thrives in a fast-paced environment