Director of Operations - Chick-fil-a Demo Site

The Director of Operations has responsibility for directing the daily operations of a quick service restaurant, ensuring compliance with company standards in all areas of operations, including production, preparation, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting, financial accountability, ensuring the highest quality products and services are delivered to our customers and other duties as required. The person applying for this position must have excellent communication skills. Previous management experience is a must. You must be a minimum age of 21+ years old for this job.

Some of the great BENEFITS of working at Chick-fil-A:

• It's a Great Place to Work - A job at Chick-fil-A is more than just a job; it's a stepping-stone to a successful future in the world of business.  At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
• Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Work Directly with a Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.

RESPONSIBILITIES:

• Member of the senior leadership team
• Overseeing and leading the specific and general duties, in relation to operating the restaurant
• Provide and serve as an example of 2nd Mile Service
• Continuously improve and ensure Operational Excellence
• Responsible for maintaining strict adherence to Food Safety and Catering procedures
• Coaching team members in proper procedures and customer relations
• Ensure everyone is displaying a professional attitude at all times

MINIMUM QUALIFICATIONS

Specific Experience:

• Required: Master’s Degree
• Required: Strong analytical and problem-solving skills
• Required: Experience as a leader in the customer service industry

Other Characteristics:

• Excellent customer service
• Strong communication/written/verbal skills
• Strong interpersonal skills: gets along well with others
• Able to lift 40 - 60 pounds on a consist basis
• Ability to prioritize
• Organizational skills
• Close attention to detail
• Ability to multi-task
• Detail orientated
• Able to work well independently and in a team environment
• Servant spirit with strong sense of stewardship
• Self-starter who completes tasks without excessive supervision
• Must have experience in teaching and a passion for excellence in training.
• Must be skilled in time management.
• Must master all knowledge and skills of every positi