Director Of Operations - Real Estate at Smart Leverage Services

Smart Leverage Services is seeking a highly organized and dynamic Director of Operations and Transaction Manager to lead our operational strategies and ensure the efficient management of real estate transactions. This role is designed for a proactive and detail-oriented leader who can streamline business processes, support our growing team, and provide exceptional transaction coordination for real estate agents.

The ideal candidate will have a strong background in operations management, real estate transactions, and leadership, with the ability to implement systems that drive growth and productivity for the company.

$40,000 - $50,000 yearly

Operations Management:

• Design, implement, and oversee company-wide operational strategies, policies, and procedures
• Manage daily business operations to ensure productivity and performance standards are met
• Optimize company workflows to ensure maximum efficiency and quality in service delivery
• Develop and monitor key performance indicators (KPIs) and generate reports for leadership
• Collaborate with the leadership team to set and achieve long-term business goals
• Support recruitment, onboarding, and training of new team members as well as new clients

Transaction Management:

• Serve as the primary point of contact for all real estate transactions, ensuring that all processes are compliant and completed in a timely manner
• Oversee transaction coordinators and provide guidance on complex transactions and client relations
• Manage and monitor all contract deadlines, document compliance, and file accuracy
• Coordinate communication between agents, clients, and other parties involved in the transaction to ensure seamless workflow
• Track and manage transaction timelines, troubleshoot issues, and ensure client satisfaction
• Utilize transaction management software to keep all parties informed and updated

Team Leadership:

• Lead a team of transaction coordinators and administrative staff
• Foster a positive, growth-oriented environment and mentor team members
• Provide regular performance feedback and facilitate professional development opportunities for the team

Client and Agent Relations:

• Build and maintain strong relationships with clients, agents, and vendors
• Create and implement a client feedback system to continuously improve service delivery

• Experience using word processing programs, spreadsheets and Multiple Listing Service
• Can work on deadline and handle private client information
• High school diploma or equivalent required
• 2+ years experience as a personal assistant, office manager, or related position
• Excellent communication skills and organizational skills

Smart Leverage Services is a realtor's dream! Built on the foundation to provide the systems, tools, and people to manage a transaction from start to finish. We know what it takes to provide seamless transaction management so agents can do what they do best, sell real estate.

We believe in building a company that impacts the quality of life not only for our clients but our team and our families. We train, educate, attract and motivate because together, we achieve more.

https://smartleverageservices.com/