Director of Operations - Mid Florida Eye Center

Florida Vision Institute is seeking a Director of Operations with over five years of management experience in ophthalmology or optometry practices.

The ideal candidate will have strong knowledge of Axiom, along with expertise in revenue cycle management, third-party reimbursement, regulatory compliance, and compensation plan methodologies.

This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry.  Florida Vision Institute is a multi-subspecialty eye care practice composed of fellowship-trained board-certified ophthalmologists in every subspecialty of ophthalmology. Our goal is to provide each patient with the latest in comprehensive eye care in an efficient, patient-friendly private practice environment.

We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.

All of us at Florida Vision Institute are committed to inclusion and diversity. We believe today more than ever; it isn’t speaking the words, but starts with a culture of service, caring and listening and we would thoroughly enjoy meeting with you and discussing our employment opportunities.

The Director of Operations will play a pivotal role in overseeing and optimizing daily operations. You will be responsible for developing and implementing operational strategies, streamlining processes, and ensuring the highest level of efficiency and productivity. Your leadership will be instrumental in achieving our company's goals and objectives.  Responsible for cost benefit analysis, revenue enhancement, overhead expense management, process improvement and physician oversight.

• Lead the day-to-day operations and align initiatives with the strategic vision of the practice and organization
• Develop and execute strategic plans to improve overall operational efficiency and effectiveness
• Analyze existing processes, identify bottlenecks, and implement improvements to enhance workflow
• Lead and mentor a diverse team of managers and staff across various departments, fostering a culture of accountability and collaboration
• Manage and allocate resources effectively to achieve cost-saving targets and financial goals
• Direct, supervise and coordinate the functions and activities of all locations, working in each to develop and promote efficiencies, relationships, and morale
• Participate in the development and rollout of practice and corporate goals, objectives, and policies
• Ensure compliance with industry regulations, safety standards, and company policies
• Define key performance indicators (KPIs) and regularly evaluate and report on departmental and company performance
• Build and maintain a talented, dedicated, and committed operations team with depth and skills that enable the practice to effectively execute its strategic plan
• Establis effective communication with MDs and ODs and actively attend provider meetings
• Create a dashboard and benchmarks to ensure a high degree of patient satisfactionBuild a company image by collaborating with customers, community organizations, and employees
• Enforce ethical business practices
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies

• Bachelor’s degree in business or health Administration, nursing, or related health care field; or the equivalent in a critical ophthalmic role is required.
• Five + years of management experience of optometry or ophthalmology practices required
• Knowledge of principles and practices of health care planning and management
• Proven experience with effective hiring and motivating and managing a team.
• Strong staff relations skills
• In depth knowledge of revenue cycle management, third party reimbursement, regulatory issues, and compensation plan methodologies
• Working knowledge of NextGen, including building templates
• Demonstrated ability to follow practice statistics and develop ways in which to improve outcomes
• Must have the ability to concentrate and pay close attention to detail when receiving instructions from physicians or others, reading and interpreting procedures and related materials; examining and closely inspecting materials when using equipment; and working one-on-one with patients
• Leadership qualities, diplomacy, discretion, ability to enforce difficult positions, excellent communication, public speaking skills and exceptional interpersonal abilities
• Ability to work independently as well as in a team environment
• Excellent Internet and related search skills as well as proficient with Microsoft Suite; advanced Excel; Axiom a plus

In Turn We Will Provide

• Benefits to full-time team members that include comprehensive medical, dental and optical coverage, 401k and short and long term disability
• Company paid life insurance
• Paid holidays and generous paid time off
• Paid parking where applicable
• Team oriented working environment where you are heard and respected

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