Director of Outlets - Queen Mary Hotel
Long Beach, CA 90802
About the Job
The Director of Outlets is responsible for assuring attentive friendly courteous and efficient service in the F&B Outlets while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving the Outlets sales revenues to meet or exceed budget. The Restaurant Director is responsible for directing and organizing the activities of the Food and Beverage Outlets to ensure a consistently high-quality food product while at the same time developing his/her team and driving a positive work environment. In addition this position is charged with consistently improving guest and employee satisfaction. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities.
Responsibilities:QUALIFICATIONS:
- At least 5 years of progressive experience in a hotel or a related field a 2-year college degree and 3 or more years of related experience. Or a 4-year college degree and at least 1 to 2 years of related experience or a Culinary Degree with 1 to 2 years of progressive experience in a hotel or related field.
- Holds and maintains applicable certification requirements for position to include: Food Handlers Alcohol Awareness CPR and First Aid
- Must be proficient in Windows operating systems Company approved spreadsheets and word processing.
- Extensive experience in restaurants bars and in room dining management required.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations maintaining composure and objectivity under pressure.
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
- Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
- Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data and basic arithmetic functions. Have the ability to analyze forecast data and make judgments to ensure proper payroll and production control
- Familiar with the general organization of a Hotel.
- Communicates in a timely and efficient manner possess strong communication skills excellent speaking reading and writing skills computer skills and basic technological acumen.
- Knowledge and experience with forecasting budgeting labor management and purchasing to ensure maximum productivity
- Must be able to complete all applicable forecasting and budgeting in a timely and efficient manner.
- Maintain a professional working relationship and promote open lines of communication with managers employees and other departments.
- Knowledgeable and aware of local competition and industry trends.
JOB RESPONSIBILITIES:
- Responsible for organizing directing supervising and assisting in the preparation and service of all food and beverage based on standardized recipes for the Outlets while maintaining the highest standards to produce an appealing and appetizing product.
- He/she is also responsible for ensuring the cleanliness sanitation and safety in the kitchens service stations FOH BOH work and storage areas while minimizing waste and maximizing cost/production ratio.
- This role is ultimately responsible for providing oversight of the Outlet staff Outlets service and beverage as required.
WELCOME TO THE QUEEN MARY!
Once a world-class ocean liner, the Queen Mary Hotel offers guests unique accommodations and a wide array of attractions that simply cannot be found anywhere else.
UNIQUE LONG BEACH HOTEL ACCOMMODATIONS
Whether it’s the authentic polished wood paneling, the original 1930s artwork, the Art Deco style or the operable porthole(s), there’s no question that the Queen Mary Hotel is unlike any other Southern California hotel. Each stateroom is unique with its own personality and offers a real glimpse into what transatlantic travel was like during the 30’s, 40’s and 50’s. With an impressive history and tradition of excellence, the Queen Mary Hotel is more than a place to rest one’s head – it’s an entire experience.
THE QUEEN MARY EXPERIENCE
From historic tours, to paranormal attractions, shops, spa and various events, there are a wide variety of things to do and see while aboard the ship. We hope you enjoy your stay aboard the Queen Mary and take advantage of all the wonderful sites, sounds and tastes, the ship has to offer.
Company Overview:As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits:After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan