Director of Personal Care - Corus Health

Corus Health, proud recent recipient of Albuquerque's prestigious Top 50 Workplace Award, is currently seeking a dynamic, connected Director of Personal Care to oversee operations of this important department of our full-service home care agency. The personal care director will ensure quality and safe delivery of personal care services and assumes responsibility for the day-to-day operations to the Personal Care Program. This role includes leading care staff and collaborating with other departments to meet the needs of clients. The director will play a key role in maintaining the highest standards of care while ensuring the well-being and satisfaction of both clients and employees. The Director is also responsible for developing and maintaining key strategic partnerships in the local healthcare community.

Duties and Responsibilities:

• Lead and manage the personal care team, including hiring, training, and evaluating caregivers and support staff.

• Oversee the development, implementation, and evaluation of personalized care plans for each client to ensure they receive the highest quality care.

• Collaborates with the nursing, medical, liaison, and scheduling teams to coordinate care across all service lines and ensure smooth operations.

• Implement quality control measures and conduct regular audits of care services to ensure continuous improvement.

• Oversee the department’s budget, including staffing levels, supply management, and financial forecasting.
• Meets or exceeds established productivity goals.
• Maintain accurate records of care services, including incident reports, client outcomes, and staff performance, and provide regular updates to senior leadership.
• Assist supervisors with annual review and update policies and procedures.
• Provide/assist with orientation and in-service training programs.
• Reports all allegations of patient abuse, and/or misappropriation of patient property.
• Promotes growth and profitability of company through responsible use of marketing materials and other resources.
• Represents the organization's mission and vision to other groups, organizations and the general public in a professional manner.
• Maintains patient confidentiality according to HIPAA regulations.
• Supports agency’s philosophy, goals, objectives, mission, vision, and values.

Requirements

Qualifications & Requirements:

• Management experience preferred.
• Minimum of 1 year of personal care experience preferred.
• Excellent communication and interpersonal skills.
• Compassionate and empathetic approach to patient care.
• Commitment to upholding the values and mission of Corus Personal Care.
• Promotes positive working relationships with patients, families, facilities, physicians and community service agencies.
• Ability to prioritize and handle multiple tasks and interruptions.
• Ability to establish and maintain effective channels of communication.
• Ability to develop and maintain rapport with patients and families.
• Travel necessary as needed.
• Must operate a car in a safe manner and maintain a valid driver’s license.

Benefits

Benefits & Allowances:

• Positive work environment based on collaborative teamwork
• Continuing Education opportunities
• Excellent health benefits
• Employee Assistance Funding
• 401(k)