Director of Product, Generative AI & Search, Global Streaming - NBCUniversal

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

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Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you'll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn't stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We're always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we're backed by a culture of respect. We embrace authenticity and inspire people to thrive.

Within Peacock, the Personalization team is responsible for delighting customers by guiding them on every visit to the titles (movies, tv shows, sports) that are best for them. We do so by developing a deep understanding of user interests and preferences to deliver relevant content our customers will love.

The Director of Product, Generative AI is tasked with extending our AI/ML capabilities to power innovation across all areas of the Peacock business. Peacock has already built deep learning models that deliver personalized content recommendations for each user. This new role will look for additional opportunities where AI can be applied to solve user and business needs (e.g. generative AI for image personalization, automated metadata tagging, automated captions generation, and more). 

We are looking for a product leader who can stay up to date on the latest AI trends (with an eye on what’s next) and has deep experience building AI powered products. A successful candidate will be creative to look at problems in new ways, disciplined in using experiments to validate hypotheses, collaborative to get things done across a matrixed organization, and an excellent communicator.

This role will report to the VP of Personalization & Search, and partner closely with teams across the organization to increase engagement (e.g. watch time per user, viewing frequency, viewing diversity) across all segments of our customer base.

In this role, you will:

• Define a strategy for evaluating and developing new AI powered capabilities across the business.
• Own and drive product roadmaps and features based on this strategic vision and define prioritized feature sets to address key internal and external customer needs.
• Partner with project management and technology teams in the US and Europe to set roadmaps and deliver high quality AI products.
• Partner with a globally distributed full-stack team of data analysts, data scientists, engineers, and editors to execute the product strategy according to the roadmap.
• Scout for innovative technologies and approaches emerging in the AI space, and explore product partnership opportunities.
• Make evidenced-based decisions using consumer insights, product analytics, competitive and market analysis.
• Translate the complex into simple and make compelling executive presentations that explain product vision and strategy.
• Build product features that can scale and adapt to global market needs and territory specific requirements.
• Help build a product culture at Peacock and inspire the next generation of product leaders.

• Minimum of 6 years of product strategy/management experience within the media or consumer technology space, with a preference for experience at a streaming service. This may include time as a data scientist or ML engineer.
• Understanding of modern ML/AI approaches and experience with personalization products.
• Consumer-centric view with a proven track-record of developing and acting on customer insights.
• Significant experience with A/B testing, hypothesis validation, user testing, and analytics software.
• Experience building products across multiple platforms (iOS, tvOS, Android, Roku, Amazon)
• Ability and self-motivation to work effectively offsite and onsite and with global, multi-lingual teams.
• An ability to lead and inspire alignment to a shared vision and outcome through collaboration.
• Strong analytics skills and a hypothesis-driven approach to problem solving.
• Proven ability to be flexible and quickly adapt to changing priorities, with tight deadlines, balancing short term progress with long term thinking.
• Exceptional verbal, written and interpersonal communication skills.
• BA/BS degree in relevant field is highly desired.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $160,000 -  $210,000

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. 

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