Director of Product Management - Skimmer

Skimmer is on a mission: to modernize the pool and spa service and repair industry. We’re a private equity-backed company with 6000+ customers using Skimmer’s pool service software and running their businesses the modern way. But we’re not stopping there (there are over 70,000 pool service companies in this surprisingly large “niche” space).

Our customers love us almost as much as we love them (check out our reviews and our NPS score of 68!)

We were recently honored to join the Inc. 5000 list of fastest-growing companies and also won Built In Austin's Best Startups to Work For and Austin's Best Places for Families in 2024.

We’re looking for big thinkers with small egos, so let’s dive in!

Our Values: At Skimmer we

• Realize our customers' success is our success.
• Build humble, diverse teams who have fun winning.
• Drive results with urgency.
• Earn trust through transparent communication.

Who are you?

You are an experienced and strategic Director of Product Management to lead our product vision and strategy. The ideal candidate will have a deep background in SaaS product management, with a strong preference for experience in vertical SaaS. It will also be advantageous if you have a familiarity with the home services market, a proven track record successfully leveraging embedded data and analytics, and some knowledge of financial services.

Lastly, you lead with “yes.”

What you'll do

• Lead product strategy and vision: Define and drive the product vision, strategy, and roadmap for Skimmer, ensuring alignment with overall business objectives and market needs.
• Provide market and customer insights: Analyze market trends, customer feedback, and competitive landscape to identify opportunities and inform product decisions. Develop a deep understanding of the home services sector to tailor solutions that meet market demands.
• Lead our product development: Oversee the end-to-end product development lifecycle, from ideation to launch, ensuring timely and successful delivery of high-quality features and enhancements.
• Collaborate cross-functionally: Work closely with engineering, design, marketing, sales, and customer success teams to ensure cohesive execution of product initiatives and to drive cross-functional alignment.
• Dig into data and analytics: Lead initiatives related to data collection, analysis, and reporting. Utilize data insights to inform product decisions and enhance the value proposition of Skimmer
• Become a payments integration authority: Oversee the implementation and optimization of online payment systems within the platform, ensuring seamless and secure transactions for users.
• Be a leader: Build, mentor, and manage a high-performing product management team. Foster a collaborative and innovative culture within the team.
• Focus on the customer: Engage with customers and stakeholders to gather feedback, understand their pain points, and ensure that the product meets their needs effectively.

Requirements

• Relevant chops: Minimum 10 years of experience in product management within a vertical SaaS environment (experience in mobile and/or payment solutions is preferred).
• Industry Knowledge: Familiarity with the home services market and a proven ability to translate market needs into a strategic product roadmap.
• Data and Analytics: Demonstrated experience developing and delivering data or analytics products, with a strong understanding of modern strategies and platforms including embedded AI and visualizations.
• FinTech Systems: Knowledge and experience in implementing and managing SaaS payment and lending platforms as a key company growth lever.
• Leadership: Proven track record of leading, developing, and mentoring high-performing product management teams. High emotional intelligence (EQ).
• Soft Skills: Exceptional strategic thinking, problem-solving, and communication skills (whether talking to engineers or customers, you know how to get your point across effectively). Ability to work effectively in a fast-paced, dynamic environment.

At Skimmer we're deeply committed to building a diverse and inclusive workplace. We’re proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

We also acknowledge that there is no “perfect” candidate - if you fulfill a few of the requirements, believe this is a role you would be excited about on a daily basis, and resonate with our culture, we encourage you to apply!

Benefits

• Competitive base pay + bonus potential
• Company equity
• Generous medical, dental, and vision plans (we pay 100% of your premium and 50% of your dependents’)
• Immediate access to 401(k) with company match
• Flexible PTO (MINIMUM of 10 days required every year)
• 12 weeks paid parental leave for birthing parent, 6 weeks paid leave for supporting partner
• Remote work friendly (Skimmer HQ is in Austin, but you’re welcome to work wherever you're most productive - over 3/4 of our team is fully-remote)
• Comprehensive learning and development budget
• A manager dedicated to your development