Director of Quality - HCA Healthcare
Plano, TX 75075
About the Job
Description
This position is incentive eligible.Introduction
Managers thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Director of Quality for our Medical City Plano team where excellence creates excellence.
Benefits
Medical City Plano, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare? Apply for our Director of Quality role today!
Job Summary and Qualifications
- The Director of Quality Improvement is responsible for the coordination, implementation and oversight of the organization’s quality program. Establishes quality as the guiding principle when exploring organizational efforts to control healthcare costs.
- Responsible for the production and data analysis of the organization-wide balanced scorecard with cascading metrics. Demonstrates strong knowledge of tools and concepts of performance improvement such as FOCUS-PDSA; and guides performance improvement initiatives throughout the organization.
- The Director of Quality provides leadership and consultative services to departments and services within the organization in achieving regulatory, accreditation, and organizational compliance in quality and in performance management and improvement activities. Seeks management involvement in the development of a planning approach that supports healthcare quality and patient safety.
- The Director of Quality will work in collaboration with IT to facilitate the full implementation of the Meaningful Use Program.
- The Director of Quality also oversees the department of Infection Prevention and directs the activities of surveillance of nosocomial infections, monitoring trends; initiating problem solving, analyzing outcomes, and compiling statistics.
- Coordinates effective process of organization-wide approach to designing, measuring, assessing and improving performance.
- Uses statistical process tools to analyze quality processes and outcomes, manages internal and external data bases
- Manages TJC CORE Measure and CMS Data Initiatives, coordinating improvement initiatives as indicated by data and outcomes and ensures quality data validity and reliability
- Provides leadership and strategic direction for the Meaningful Use Program
- Develops, implements and facilitates hospital-wide performance improvement project teams
- Teaches quality management and performance improvement process and data management tools and to hospital staff. Provides for the orientation, training and continuing education of staff
- Integrates clinical performance improvement initiatives with medical staff performance improvement and quality
- Primary liaison with the Joint Commission, updating and monitoring organizational information impacting Joint Commission accreditation. Provide primary reporting on all Joint Commission related activities including planned/unplanned surveys and Annual Periodic Performance Review
- Review monitoring of data submission and reports from the Joint Commission, communicating all information from the Joint Commission to the appropriate stakeholders in a timely manner
- Provides overall direction necessary to ensure that clinical services are provided in accordance with standards established through state and federal regulations and TJC accreditation standards, including the National Patient Safety Goals, and that are evidence-based.
- Responsible for assuring that MCP meets Infection Prevention and Control Standards applied by external agencies such as the CDC, CMS, DOH, TJC, OSHA and others. Assures that the Infection Prevention and Control Program provides a safe environment for patients, visitors and staff through prevention and risk reduction interventions.
What qualifications you will need:
Education:
- Bachelor’s Degree in Nursing/related field or in pursuit thereof; Master’s Degree in Nursing/related field preferred.
Licensure/certification/registration:
- RN preferred, CPHQ required within 1 year of service.
Experience:
- 2 years clinical experience; 3-4 years quality/performance.
- Improvement experience with progressive responsibility.
Medical City Plano opened in 1975 and provides Plano and Collin County with advanced health care. Medical City Plano is a 600+ bed acute care hospital. We have more than 2,000 employees and over 1,400 physicians on staff. Our main campus in Plano has a cancer treatment center and cardiovascular programs. We have The Bariatric Surgery Institute, a Wound Care Center and inpatient rehabilitation. We also offer complete women's and children's services. This includes a high-risk antepartum unit and a Level 3 neonatal intensive-care unit. We were the first hospital in Dallas, Collin or Denton counties to be named a Comprehensive Stroke Center by the Texas Department of State Health Services. Medical City Plano was the first Level I Trauma Center in Collin County and The Burn & Reconstructive Center of Texas was the first burn center in Collin County. As a part of the Medical City network of hospitals and specialists, patients are ensured access to leading medical experts and advanced healthcare innovations.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you're looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a Director of Quality. Unlock your leadership potential with HCA Healthcare.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.