Director of Residential Maintenance - Property Management, Inc.

NOW HIRING IN CAMP HILL, PA

Property Management, Inc. (PMI) has a rare opportunity for a motivated individual looking to join a growing company as an employee owner. PMI manages over $4 billion of real estate assets and has over 30,000 customers and 360 clients. When you join PMI, you are joining a stable and growing employee-owned management company at the forefront of the real estate industry and that has been in business for over 55 years. The Director of Residential Maintenance will oversee physical, mechanical, operational, and financial success of scattered site apartment communities within Pennsylvania. Desired candidate should be located in a commutable distance to Central Pennsylvania, as this is not a remote position.

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Online: By clicking here.

In Person: 350 Poplar Church Road, Camp Hill, PA.

Rate: Based on experience.

Hours: Monday through Friday, 8:00 am - 5:00 pm, with some flexibility after 90 days.

Benefits:

• We are an EMPLOYEE-OWNED COMPANY! Earn company stock at no cost to you.
• 401(k) with employer match.
• Medical/Dental/Vision insurances.
• Short-Term and Long-Term Disability options (some company paid!).
• Generous PTO.
• Paid Holidays.
• Employee bonus referral program.
• Advancement opportunities.

Roles and Responsibilities:

Policy Development:

• Development of written policy for maintenance related tasks.
• Review, revise and develop ongoing sustainability and preventative maintenance programs for various asset types.
• Provide guidance and perspective to other members of leadership on current policies.
• Establish best practices to ensure operational efficiencies.

Inspections (Residential):

• Random check of work requests on a weekly basis to ensure maintaining PMI standards.
• Random check of make ready boards through Yardi or availability sheets on a weekly basis to ensure maintaining PMI standards.
• Quarterly inspections with senior managers.
• Report unusual or extraordinary circumstances, safety concern/issues regarding the property(ies) to the Senior Vice President Residential.

Maintenance Management and Assistance (Residential):

• Participate in and track on-going property preventative maintenance plans.
• Complete required tasks in a timely manner.
• Constant awareness of energy saving opportunities and projects and applicable rebates.

Training (Residential):

• Provide orientation goals for all new residential maintenance technicians by reviewing standard operating procedures, maintenance items in Yardi, time tracking for payroll, maintenance, and inspection log procedures.
• Recommends and promotes training for team members this includes training through outside vendors such as HD Supply, Wilmar, and Apt Associations where applicable.
• Ensure OSHA (Occupational Safety and Health Act) standards are always met.
• Lead Safety Committee meetings and is a member of the company's safety committee.
• Meet with property teams and leadership to work through areas of deficiencies.
• Constant reminders of maintaining a safe work environment.
• Works with senior and on-site management to develop regional teams focusing on collaboration, communication and understanding among properties to ensure team members are familiar with other regional properties and creation a deep bench of interchangeable maintenance team members.

Project Management (Residential and Association):

• Review properties with management to develop capital improvement plans.
• Provide project recommendations.
• Scope development for projects and assistance with bidding work.
• Assist in managing capital improvement projects at a site level.
• Assist team with sourcing vendors and bids.
• Work within budgetary/authority guidelines when purchasing supplies or procuring vendors for services.

Other duties as may be periodically assigned by Senior Vice President Residential.

• 10+ years' progressive experience leading residential facilities and maintenance operations in large, highly complex environments; oversight of geographically dispersed portfolio required.
• Demonstrable business sophistication and financial aptitude necessary to lead corporate level operational functions while simultaneously developing long-term strategy.
• Experience in federal and state inspections for affordable housing programs preferred.
• Advanced knowledge of the structural, electrical, and mechanical systems and components of buildings; strongly prefer knowledge that spans different asset types and classes.
• Ability to effectively troubleshoot and make recommendations regarding maintenance, mechanical and equipment issues and to provide elevated level of maintenance services to geographically disparate operating teams.
• Analytical mindset with the ability to analyze and interpret data to make informed, data-driven decisions.
• Proven history of building strategic relationships that are aligned on operational goals and focused on creating customer value.
• Proven ability to develop, inspire, and lead high-performing and high-impact teams, including the ability to influence without hierarchical authority.
• Must be independent, self-motivated and possess a positive attitude, operating well in a team environment that is focused on collaboration and accountability.
• Moderate to heavy travel within Pennsylvania (50% - 75%+) is required.
• Computer proficiency, including working knowledge of excel, and database applications; familiarity with Yardi property management software a plus.
• Driver's license is required.

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