Director of Residential Services - Peoples Family of Corporations

SUMMARY

The Director of Residential Services is responsible for both programmatic and site-based operations of the residential services programs. This position assists with all program locations. This position is focused on managing day to day residential operations and housing programs, which provide people who have different abilities opportunities to live in a home-based environment while achieving the highest level of independence possible.

General Responsibilities

· Plan and coordinate the treatment services and care for the Residents.

· Completes all residential screenings and intake procedures.

· Evaluate services and care for the Residents and ensure documentation and regulatory compliance.

· participates in staffing of persons served to identify problems and establish goals and objectives for treatment and assumes management responsibilities for cases assigned.

· Participates in and contributes to the various staff development activities

· Responsive to all Corporate Compliance and Quality Assurance procedures, cooperates with utilization review procedures, and follows established procedures, rules, and regulations of the clinical records department.

· responsible for management needs, such as data collection, program evaluation, development of grant applications, maintenance of contracts for services, etc.

· Functions in accordance with the organization’s policies, state, and federal regulation, and within professional code of ethics.

· Strategic planning of residential services including growing residential bed capacities

· Performs other duties as required or assigned

Specific program Responsibilities

1. Pre- screen, admitting clients to the residential program.

2. Coordinating all aspects of facility and program operations.

3. Supervises program coordinator, and living coordinators

4. Ensure all buildings are habitable and in compliance with all regulations.

5. Ensure staffing are properly trained.

6. Coordinates maintenance of the facility locations and coordinates utilization of internal and external resources.

7. Hold regularly scheduled individual supervisory meetings with direct reports

8. Assist in crisis intervention during regular business hours and after the hours.

9. Be readily available to serve as back up when there is a call off in residential program.

10. Ensures treatment notes are thoroughly written and approved.

11. Regularly review and monitor written documentation, providing corrective feedback.

ADMINISTRATIVE:

1. Report all critical incidents to direct supervisor and the organizations compliance department.

2. Report any policy violation in residential programs.

3. Maintain residential programs compliance with licensure, accreditation, and State, Federal, and agency rules, standards, and policies.

4. Ensure residential houses are sufficiently resourced with supplies per budget allocation.

5. Coordinate data collection and program evaluations.

6. Participate in departmental meetings.

7. Evaluate each staff member according to the performance evaluation guidelines.

8. Facilitate the disciplinary process with supervisees as per guidelines when needed.

9. Review all travel vouchers and certify that mileage claimed is reasonable and for medically necessary activities.

SPECIFIC QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE:

Bachelor’s degree in human services or a related field, and three years' experience working in a residential program, with two years in supervisory role. Must have experience working with people with developmental disabilities or in behavioral health setting.

CERT/FICATES, LICENSES, REGISTRATIONS:

Successfully complete CPR, CPI, First Aid and Medication Administration training

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the specific duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform specific duties.

The noise level in the work environment is usually moderate. The employee must be able to perform duties, both indoors and outdoors, under all weather conditions.

The supervisor has explained in detail the duties and responsibilities of this position.

I have read this job description, understand its requirements, have received a copy of and agree to perform according to its duties and standards.