Director of Restaurant Operations - HYATT PLACE DEWEY BEACH

The Lighthouse Restaurant is in search of a dynamic, energetic and experienced leader to join its management team. The ideal candidate is someone who is used to a high-volume, fast-paced environment and possesses the creative, yet tech-savvy, ability necessary to contribute to making a great experience even greater.

Essential Job Functions

• Interview, select, train, schedule, coach, counsel and support associates, ensuring they perform in accordance with established brand and hotel standards and consistent with TKo values.
• Monitor team’s performance to ensure adherence to all service, sanitation and productivity standards to ensure exceptional guest satisfaction.
• Monitor and contribute to the control of food & beverage inventories.
• Ensure that all liquor inventories are done promptly and correctly for each EOM
• Order all liquor for the restaurant, banquets, and front desk
• Maintain inventories of related food & beverage equipment.
• Monitor and contribute to the control of labor costs.
• Maintain cleanliness and sanitation levels to Health Department required ratings at all times.
• Organize multiple projects; manage and prioritize multiple tasks and meet deadlines.
• Monitor and forecast food & beverage revenues and expenses to ensure company goals are met on a monthly and yearly basis.
• Organize deep cleans multiple times a year
• Implement new menu items that will increase customer satisfaction and perception of value as well as policies and procedures for food and beverage.
• Contribute to the development and execution of promotions and events.
• Contribute to developing and managing the annual food & beverage budget.
• Contribute to the creation and distribution of daily/weekly/monthly reporting.
• Contribute to all food and beverage meetings
• Contribute to help assist in banquets
• Monitor all town events to help get Lighthouse more involved in the community
• Implement and monitor ordering and receiving program to ensure proper quantity and prices on all purchases.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• Restaurant experience required.
• IT knowledge preferred, that includes: AV, Sound, and troubleshooting.
• Social Media acumen highly preferred, primarily to contribute to content library.
• Strong knowledge of POS systems (Micros preferred)
• Minimum 3 years food & beverage management experience in similar size restaurant/venue required.
• Work schedule varies and will include working on holidays and weekends along with being the closing manager.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.