Director of Revenue Operations - DuploCloud
San Jose, CA
About the Job
About DuploCloud:
DuploCloud is a software platform that allows engineering teams to achieve their infrastructure automation, security and compliance goals by offering DevOps-as-a-Service. We strive to make DevOps and Infrastructure-as-Code accessible for everyone; where application developers can focus on building applications rather than writing thousands of lines of code to automate well known operational workflows and compliance standards. DuploCloud is a venture backed company, Series-B funded by Mayfield Fund, WestBridge Capital and StepStone Group.
About the role:
We are seeking an experienced and detail-oriented Revenue Operations Manager to join our team. In this role, you will be responsible for optimizing and overseeing our sales operations, marketing operations and customer success operations processes, managing our CRM (Salesforce), HubSpot (marketing operations), and ensuring the smooth integration of various sales tools. You will work closely with internal and external teams to drive process improvements and support the sales team's success. You will be the go to person for revenue operations within the organization giving you full ownership over the function.
You will be a strong fit for this role if you have experience …
- Managing and optimizing day-to-day sales operations activities, ensuring efficiency and alignment with the company's goals.
- Overseeing the management of key CRM objects and data such as leads, accounts, contacts and opportunities within Salesforce.
- Overseeing our data governance including sourcing and iterating on our ICP, outbound campaigns, etc.
- You are comfortable being the only ops person and working as part of a small team.
- Collaborating with the sales and marketing teams to implement and refine sales processes, including lead and account assignment. Identifying areas for increased pipeline generation and other sales efficiencies.
- Integrating and maintaining modern third-party sales tools such as Outreach, SalesLoft, Apollo.io, Clay, HubSpot, and others to ensure seamless operation and data flow.
- Ensuring data accuracy, integrity, and consistency across the sales operations platforms and tools.
- Providing reporting, analysis, and actionable insights to sales leadership for better decision-making.
- Training and supporting the sales team in using CRM and other sales tools effectively.
- Identify opportunities for automation and process improvements to increase operational efficiency.
Qualifications:
- 5-10+ years of experience in sales operations, revenue operations, or a related role.
- Salesforce Admin Certification (or equivalent job experience).
- Experience developing deep working relationships with a variety of stakeholders across multiple teams.
- In-depth knowledge and hands-on experience with Salesforce (B2B use case), including managing key CRM objects and making process improvements.
- Proficiency with other sales tech tools such as Outreach, SalesLoft, ZoomInfo, HubSpot, and more.
- Strong understanding of sales processes, pipeline management, and data analysis.
- Excellent project management and organizational skills, with the ability to juggle multiple initiatives and deadlines.
Compensation Philosophy:
At DuploCloud we recognize the value you bring, and our commitment to your success is reflected in a competitive compensation package tailored to your experience, location, and skills. In addition to our competitive compensation, we offer a comprehensive array of benefits designed to elevate your overall work experience.
Benefits:
- Remote flexible work options
- Employee assistance program (EAP)
- Medical, dental & vision benefits supplement
- Life & supplement life and Critical illness insurance
- Health Savings Account (HSA), Flexible Savings Account (FSA)
Note: DuploCloud Inc. is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. If you have a disability or special need that requires accommodation, please contact us at careers@duplocloud.net.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.
The pay listed above is specific to California, Colorado, Connecticut, Maryland, Nevada, New York, Rhode Island, and Washington. The standard base pay range listed for this role may not be applicable to other locations.
Applicants may be required to sign a confidentiality agreement during the interview process. Applicants who receive job offers from DuploCloud Inc. will be asked to sign a confidentiality agreement, intellectual property disclosure, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at DuploCloud Inc. and wish to review a copy of the required documents prior to receiving an offer, you may request a copy from your Recruiter.
