Director of Sales - Lodgeworks

Salary Range $85,000-$95,000

HYATT HOUSE SEATTLE/REDMOND

Hyatt House Seattle/Redmond, an upscale extended-stay hotel in Seattle’s Eastside suburb, greets guests with 149 guest rooms and suites, the first-floor H Bar, an indoor pool and more than 2,000 sq. ft. of event space.

The hotel is on Bear Creek Parkway, near downtown Redmond and Redmond Town Center and a half-mile from Redmond Transit Center Bay 4 — with free employee garage parking at the hotel.

LodgeWorks is actively hiring for a DIRECTOR OF SALES

Who we are

LodgeWorks is a privately held hotel development and management company. While our name isn't on the hotels themselves, our extraordinary culture is at the heart of our 18 hotels — including our award-winning Archer Hotel boutique collection and our portfolio of other great brands with familiar names, such as Hyatt Place, Hyatt House, Aloft, and Hampton Inn.

We're thrilled to be considered industry innovators with a rich 35+ year history. Yet, what we are most proud of is the strong family culture we have developed and maintained while growing to 950+ employees nationwide. At LodgeWorks, hospitality is more than just the industry in which we work; it defines everything we do. Maybe it's because we're grounded in Midwestern hospitality (our home office is in Wichita, Kansas, while our hotels are scattered across the U.S.). Or maybe it's because we actively work to make hospitality (with each other, our guests, our clients and partners) the foundation upon which everything is built.

Job overview

First and foremost, the Director of Sales is a leader. The Director guides the sales team (with direct oversight of sales managers and coordinators) by developing and implementing sales strategies to increase the company's profit and motivates the team to hit sales goals. The Director of Sales also conducts research on the competition and supply and demand costs to determine appropriate group and business transient strategy. In addition, they ensure that sales activities and bookings are focused to yield maximum revenue per available guest room and any meeting or event space where applicable.

Your day-to-day

• Oversee, guide, and develop the Sales team.
• Develop sales action plans and execute accordingly to achieve established revenue goals.
• Target accounts by mapping specific businesses and their buying tendencies.
• Oversee all sales-related activities, including but not limited to concessions, contract negotiations, rate quoting, deposit schedules, rooming lists and other documents.
• Participate in monthly forecasts for sales-driven segments and events.
• Maintain an organized departmental plan for correspondence and follow-up.
• Promote local awareness through maintaining relationships with CVB and other industry partners and organizations.
• Conduct site tours to showcase the property.
• Entertain clients on property.
• Host FAM stays to agents selling and booking the market.
• Have a working knowledge of local and regional competition, as well as market conditions that might affect revenues.
• Consistently evaluate trends within the market and react appropriately, involving all necessary departments.
• Work closely with the Operations team through ensuring the timely execution and delivery of resumes and banquet event orders.
• Participation in the hotel's weekly revenue meeting to review strategy and business needs.
• Participate in weekly leadership meetings.
• Execute LodgeWorks' initiated sales and marketing programs.
• Assist with the completion of the hotel's annual budget.
• Provide clear direction and feedback on a regular basis to all Sales team employees.
• Travel to meet clients and attend trade shows.
• Conduct performance reviews according to LodgeWorks' standards.
• Work a schedule of at least 40 hours per week, which may occasionally include weekends.
• Maintain and monitor production on all top accounts.
• Monitor inventory and rate availability.
• Perform any other task and duties as requested by the General Manager.

Who you are

• A team player with a heart for hospitality.
• Entrepreneurial at heart and innovative in mind.
• A long-term thinker.
• Customer-focused, with guests, clients and employees at the forefront of your thinking.
• Nimble and able to adapt to change quickly.
• Committed to sharing and togetherness and value the family mindset of our organization.
• Aware that a good reputation is a huge asset to a hotel and committed to being a representative of that great reputation.
• A leader by example, ready to motivate and inspire others.
• Able to maintain composure and objectivity under pressure.
• A strong and confident negotiator.
• A leader by example, ready to motivate and inspire others.
• Self-driven and passionate about closing the business.
• Ethical, with high integrity, respect and sense of community.
• A plus: Three years' experience in hotel sales leadership.
• Capable of exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Fluent in English.
• A high school graduate with a diploma or equivalent.
• Able to drive, with a valid driver's license for the applicable state.

Benefits

We are proud to offer competitive wages and the following benefits for full-time employees:

• PTO
• Hotel and restaurant discounts available at select LodgeWorks properties
• Health, vision and dental benefits
• 401(k) plans with matching contributions
• Paid holidays
• Short-term and long-term disability (company sponsored)
• Referral bonuses
• Flexible spending accounts

LodgeWorks is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

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