Director of Small/Medium Business Sales - Frontier Communications

Director of Small/Medium Business Sales

As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America—creating the digital infrastructure that the country needs to thrive today and into the next century. Join us! 

What we’re seeking:

This position is a direct report to the Vice President – Small/Medium Business (SMB)   

The Director of SMB Sales is responsible for the development and execution of sales strategies and programs that maximize Frontier’s market share and profitability in the SMB space. In this in-person role, you will be required to report to 1919 McKinney Ave, Dallas, TX to complete your work responsibilities.

What you’ll do:

• Lead a team of Sales Managers, Sellers, and partners to increase sales and penetration in the assigned market
• Coaching team to create high-quality performers that will be considered for future leadership roles within Frontier
• Setting aspirational goals, providing leadership to the team, and driving tactical implementation
• Define strategy and approach to SMB segmentation and prioritize opportunities in the business-to-business (B2B) space in partnership with marketing, engineering, and operations
• Analyze data and evaluate opportunities with the lens to maximize revenue and optimize expense Validate the attractiveness of economics 
• Leverage Business insights to identify business opportunities and strategies; proactively assess, clarify, and validate customer needs and satisfaction by engaging with businesses 
• Monitor the competitive landscape and market conditions to identify opportunities, issues, and risks. Identify opportunities to proactively win back previously lost customers
• Develop and execute an overall strategy to capture market share, grow revenues, and generate profitable business within the assigned market 
• Drive market growth through portfolio and partnership expansion with full accountability to deliver SMB revenue 
• Analyze data to design accurate targets and forecasts, ensuring projections are in line with operational goals and overall company growth strategy 
• Negotiate profitable contracts with large commercial property developers, and property managers to enable access and facilitate business relationships and sales 
• Align the sales team’s objectives with the overall business strategy 
• Deliver against aggressive monthly, quarterly, and annual sales targets 
• Creates an environment that stimulates an enthusiastic, innovative, and highly motivated organization focused on continuous improvement to support SMB sales and strategy  

What we offer:

Nothing is more important to our success than the team that built it. That’s why we provide benefits to keep you and your family well. Some of which we’re most proud to offer includes:

• Salary Range:  $120,000 -  $216,000
• 20 PTO (Paid Time Off) days + 10 paid holidays per year 
• Day one medical, dental, vision and prescription drug plan 
• 401k match of 50% on 6% of eligible compensation 
• Tuition Assistance Program 
• Personal & Work Life Balance Resources & Wellness Support Assistance 
• Employee Resource Groups 
• Same-sex spouse and domestic partner benefits coverage 
• 10 weeks of paid parental leave, & a phased return to work program for new parents 
• Up to $10k in adoption program assistance 
• 3 weeks of paid caregiver leave

What background you should have:

• Ability to think strategically and tactically while delivering results in a high-change, fast-paced work environment 
• Ability to collaborate / partner with various teams across the organization to drive initiatives and results 
• Recruit and retain talented employees. Led and coached a team of mid-level managers and sales executives, motivating the team to the next level and identifying developmental opportunities 
• Proven ability to deliver expected performance results and ability to drive to the next level 

Experience and Educational Requirements   

• 7+ years’ experience in increasing leadership responsibility in sales, contracts, or operations support roles within the technology industry 
• B2B and SMB sales leadership required, acquisition sales experience required 
• Demonstrated ability to establish and maintain effective, collaborative working relationships with executives, department heads, mid-level management, vendors, and other stakeholders 
• BA/BS required 

Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.

In our line of work, where making connections is paramount, fostering a culture of inclusion is fundamental to our values. We firmly believe in leveraging the strength of diversity to drive digital connectivity forward. If your background brings a unique perspective and value different from what we've outlined, we encourage you to apply and join us in our mission to #BuildGigabitAmerica.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.