Director of Strategic Programs and Auxiliary Operations - SPARC
Shaker Heights, OH
About the Job
Reporting to the Chief Finance and Operations Officer, the Director of Strategic Programs and Auxiliary Operations is responsible for strategic planning, operations, market development, program design, budgeting, and management of all Hathaway Brown Strategic Programs including Before Care (EC and Prime), After School Club (EC and Prime), Middle School Homework Club (MS), Expressions (Prime and Middle) Summer Programs(ITC-US), Safety, Security, and Transportation, and the rental of school facilities.
Essential Functions and Key Objectives
Strategic Program Development
Build vibrant programs that achieve desired admissions goals, annual and long-term net revenue targets, and support the school's mission and program.
- Assess, enhance, and where appropriate, expand summer and auxiliary program offerings aligned with Hathaway Brown's mission to meet the physical, emotional, intellectual, and social needs of current and prospective participants
- Collaborate with school leadership, administration, and faculty to ensure all summer and auxiliary programs align with the school's mission and educational philosophy
- Explore opportunities for leveraging the intellectual and physical assets of the school
Program Management
Ensure all summer and auxiliary program participants have a safe and positive experience.
- Oversee ongoing curriculum development for all summer and enrichment programs in coordination with program directors
- Provide ongoing supervision and support of all faculty and staff of the summer and auxiliary programs
- Manage all rentals of school facilities in coordination with School calendar and facility availability
Financial Management
Ensure that the Auxiliary Programs' financial performance meets or exceeds budgeted expectations.
- Prepare annual budget covering all aspects of program expenses and revenues to ensure profitability
- Monitor revenues and expenses in accordance with budgetary restrictions for bottom line performance across all programs
- Continually strive to generate and grow net revenue in support of the school
Marketing and Communications
Effectively promote the programs so as to achieve the enrollment and revenue targets.
- In coordination with the Marketing department, develop and implement a comprehensive marketing strategy for all auxiliary programs
- Ensure that auxiliary programs have an effective and accurate web presence including the website and social media
- Plan and coordinate the publishing and advertising of marketing documents, both digital and print
Administration and Operations
Ensure that the administration of auxiliary programs is efficient and effective.
- Coordinate and organize registration processes for summer and auxiliary programs (i.e. rosters, processing of forms and confirmation letters, parent communication, etc.)
- Maintain accurate and comprehensive summer and auxiliary program database
Transportation, Safety, Security
Lead and oversee safety protocols, security measures, and transportation operations, ensuring a secure and efficient environment for students, staff, and visitors.
- Manage bus routes and rosters in conjunction with Tri-School Consortium and local school districts
- Support field trips and special events
- Oversee badge creation and door access management
Human Resources
Hire and manage to build a qualified, effective, and customer-focused team.
- Manage year round auxiliary program employees including the Director of After School Clubs and HBBH and the Director of Tiny Trailblazers
- Recruit, hire, and train all summer and auxiliary program seasonal and part time employees
- Coordinate and communicate payroll as needed with the Business Office
Other Duties
- Maintain a commitment to student and employee diversity
- Perform other duties as assigned by the Chief Finance and Operations Officer and the Head of School
Desired Qualifications
Successful candidates will have the experience and drive to develop Hathaway Brown's Strategic Programs to the highest degree of educational excellence. They will be motivated by an entrepreneurial spirit and committed to continuous innovation. The requirements listed below are representative of knowledge, skill, and/or ability required to perform essential functions of the job:
- 5-7 years of summer/auxiliary program experience with 3-5 years of progressively responsible experience managing summer/auxiliary programs
- Bachelor's degree required; advanced degree preferred
- Well-developed collaborative work style; ability to interact with employees at all levels of the community
- An expert in youth development programming, demonstrating current and thorough knowledge of regulations, applicable laws, trends, best practices and new developments in field
- A creative self-starter who brings wisdom, perspective, confidence and excellent problem solving skills to the position
- Demonstrated ability to develop and manage a budget
- Expertise with Google products, Excel, database management (preferably CampBrain), website content management, and digital media
- Expertise in marketing summer or similar programs using a variety of technology resources including social media
- Excellent project management and organizational skills
- Excellent oral and written communication skills
- Strong analytical skills with the ability to quickly and regularly adjust strategy based on the School's needs
- An independent and strategic thinker capable of understanding the full scope of projects while seeing individual tasks through to completion
- A positive outlook, and a sense of humor
- A high level of integrity and an extraordinary work ethic
- The ability to pass a background check
Equal Employment Opportunity Policy
Hathaway Brown School provides equal opportunity for employment, promotion, and compensation without regard to race, religion, color, sex, age, national origin, sexual orientation or handicap. As members of the HB community, employees are expected to treat other members in a nondiscriminatory fashion.