Director of Wound Management Home Health Clinic Operations - CenterWell
Raleigh, NC
About the Job
Become a part of our caring community and help us put health first
Oversees management of complex wound patients across geographic area(s). Guides the wound care activities of assigned wound SMEs including WTAs and other wound care certified clinicians. Ensures the provision of services consistent with government laws/regulations, business policies/care guidelines/clinical standards. Collaborates to develop annual clinical education .
+ Assist with development and implementation of Best Practices related to wound and ostomy care, patient care supplies and guidance with clinical care delivery including patient education.
+ Works as an integral part of the leadership team to monitor and improve the quality of patient care
+ Assist with ongoing clinical practice standards and evidence-based best practices.
+ Collaborates with Leadership to ensure evidence-based practices, outcomes, and clinical policies and practices are maintained specifically for patients with wound and ostomy care needs.
+ Interface seamlessly with Region, Area, Market and Local Clinical Quality, Operations and Sales teams to ensure timely information flow, facilitate knowledge sharing, education and quality improvement activities and business development.
+ Collects and analyzes data related to Clinical Quality Outcomes including wound related measures, Advanced Wound Supply Costs. And formulary compliance. Provides monthly and quarterly reporting.
+ Serve as Tier 2 Escalation in Wound Escalation Process utilizing wound and ostomy digital imaging for collaboration with clinicians. Discuss recommendations of best practice interventions based on review findings with the direct care clinicians.
+ Provides education and training on Digital Wound Management documentation system for clinician end-users and Clinical Managers/leadership including Dashboard workflow, documentation requirements and processes.
+ Participate in Wound Treatment Associate (WTA®) Program as Course Coordinator for enrollees. Serves as a mentor and advisor to WTA graduates.
+ Collaborates with and supports Sales and Business Development teams to drive business growth.
+ Participates in special projects as needed.
The Home Health Clinic Operations Strategy Lead collaborates concurrently with training, human resources, clinical staff and finance. Secures needed resources, and establishes/verifies key performance indicators to ensure readiness. Leads the transition to ongoing operational processes. Advises executives to develop functional strategies on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.
Use your skills to make an impact
Required Qualifications
+ Bachelor's degree
+ Current Registered Nurse Licensure within at least one State. Compact/multi state license preferred
+ Requires Active Wound Care Certification accredited by a National Board by the Wound Continence Certification Board (WOCNCB), or National Alliance of Wound Care and Ostomy
+ 3 or more years Home Health experience
+ 8 or more years of technical experience
+ Strong written and verbal communication skills
+ Prior experience with delivering presentations to all levels of leadership
+ Demonstrated ability to translate analytics into action and use the data to impact and influence business outcomes
+ Microsoft Office proficiency — able to write queries, create forms, reports presentations, and documents in Word, Power Point, Access and Excel
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
Knowledge and experience in Digital Wound Management Systems
Active Ostomy Certification preferred.
Project leadership experience
Project Management or Six Sigma certification
Additional Information
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$102,200 - $140,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources
Oversees management of complex wound patients across geographic area(s). Guides the wound care activities of assigned wound SMEs including WTAs and other wound care certified clinicians. Ensures the provision of services consistent with government laws/regulations, business policies/care guidelines/clinical standards. Collaborates to develop annual clinical education .
+ Assist with development and implementation of Best Practices related to wound and ostomy care, patient care supplies and guidance with clinical care delivery including patient education.
+ Works as an integral part of the leadership team to monitor and improve the quality of patient care
+ Assist with ongoing clinical practice standards and evidence-based best practices.
+ Collaborates with Leadership to ensure evidence-based practices, outcomes, and clinical policies and practices are maintained specifically for patients with wound and ostomy care needs.
+ Interface seamlessly with Region, Area, Market and Local Clinical Quality, Operations and Sales teams to ensure timely information flow, facilitate knowledge sharing, education and quality improvement activities and business development.
+ Collects and analyzes data related to Clinical Quality Outcomes including wound related measures, Advanced Wound Supply Costs. And formulary compliance. Provides monthly and quarterly reporting.
+ Serve as Tier 2 Escalation in Wound Escalation Process utilizing wound and ostomy digital imaging for collaboration with clinicians. Discuss recommendations of best practice interventions based on review findings with the direct care clinicians.
+ Provides education and training on Digital Wound Management documentation system for clinician end-users and Clinical Managers/leadership including Dashboard workflow, documentation requirements and processes.
+ Participate in Wound Treatment Associate (WTA®) Program as Course Coordinator for enrollees. Serves as a mentor and advisor to WTA graduates.
+ Collaborates with and supports Sales and Business Development teams to drive business growth.
+ Participates in special projects as needed.
The Home Health Clinic Operations Strategy Lead collaborates concurrently with training, human resources, clinical staff and finance. Secures needed resources, and establishes/verifies key performance indicators to ensure readiness. Leads the transition to ongoing operational processes. Advises executives to develop functional strategies on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.
Use your skills to make an impact
Required Qualifications
+ Bachelor's degree
+ Current Registered Nurse Licensure within at least one State. Compact/multi state license preferred
+ Requires Active Wound Care Certification accredited by a National Board by the Wound Continence Certification Board (WOCNCB), or National Alliance of Wound Care and Ostomy
+ 3 or more years Home Health experience
+ 8 or more years of technical experience
+ Strong written and verbal communication skills
+ Prior experience with delivering presentations to all levels of leadership
+ Demonstrated ability to translate analytics into action and use the data to impact and influence business outcomes
+ Microsoft Office proficiency — able to write queries, create forms, reports presentations, and documents in Word, Power Point, Access and Excel
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
Knowledge and experience in Digital Wound Management Systems
Active Ostomy Certification preferred.
Project leadership experience
Project Management or Six Sigma certification
Additional Information
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$102,200 - $140,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources
Source : CenterWell
