Director Patient Care Services - Oncology #2 - St. John's Episcopal Hospital

Who We Are:

St. John’s Episcopal Hospital is the only hospital providing emergency and ambulatory care to the densely populated, culturally and economically diverse, and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwestern Nassau County, New York. Celebrating over 110 years of community care, the 257-bed facility provides people of all faiths with comprehensive preventive, diagnostic treatment and rehabilitative services, regardless of ability to pay.

Come Grow With Us!

Type: Full Time

Shift: Varies

Hours: Varies

Pay: $190,000 - $210,000

Job Description:

The Director of Patient Care Services, Oncology, at Episcopal Health Services (EHS) is responsible for the overall operational management and clinical excellence of the newly built, comprehensive outpatient oncology department, including a state of the art infusion center, radiation oncology with PET/CT and Linear Accelerator, and robust patient support services. This position requires a visionary, servant-leader with a deep understanding of oncology nursing, strong managerial skills, and a commitment to providing exceptional patient care. The Director will collaborate closely with physicians, administrators, and staff to achieve the departments goals and objectives.

Responsibilities:

• Operational Management:
  • 24-hour accountability for the operational management of designated units
  • Oversees staffing schedules, resource allocation, and payroll for designated units
  • Ensures accuracy of patient orders across all departments
  • Drives patient experience and service recovery, including daily rounding and patient call backs
  • Provides compassionate and culturally sensitive care to a diverse patient population
  • Monitor and track performance improvement metrics and goals for the entire cancer center
  • Review and revise the Quality Improvement Plan annually
  • Prepare and submit quarterly report to the Quality Improvement Department
  • Ensure all regulatory standards are met
• Clinical Leadership:
  • Serve as the primary clinical oncology resource person for the entire cancer center
  • Accountable for the oncology education of nursing staff across all departments
  • Facilitate and collaborate on obtaining accreditation for the cancer center
  • Oversee the Nurse Navigator program
• Quality Improvement:
  • ???????Implement a system of monitoring and evaluation for quality improvement initiatives across the cancer center
  • Participate and promote the hospital's quality improvement program
  • Communicate monitoring results to Oncology Service Line Administrator and Quality Improvement committee
• Staff Engagement and Development:
  • Cultivate a positive and supportive work environment that prioritizes employee well-being, engagement, and job satisfaction
  • Develop and implement comprehensive staff development plans aligned with organizational and individual goals to enhance clinical expertise and leadership capabilities
  • Foster open communication and collaboration through regular staff meetings, one-on-one interactions, and effective feedback mechanisms
  • Empower staff through shared decision-making and opportunities for professional growth while ensuring adherence to organizational policies and procedures
  • Partner with People Operations to optimize staffing levels, attract and retain top talent, and effectively manage employee relations, including union negotiations when applicable
• Leadership Style:

???????The ideal candidate will embody a servant-leader and transformational leadership style, demonstrating a deep commitment to the well-being and growth of their team. They will foster a high-performance culture centered on growth, accountability, and exceptional patient care. This individual will inspire and empower the team to achieve excellence while demonstrating a steadfast commitment to the needs of our patients and their families.

Requirements:

• Current NYS Registered Nurse License
• Bachelor's Degree in Nursing Education or Advance Practice Care Nursing; MSN preferred
• BLS, ACLS, and Staff Development certification
• Minimum 5 years of oncology nursing experience
• Minimum 1 year of managerial nursing experience
• OCN Certification, Chemotherapy & Biotherapy Certification