Director, Platform Engineering - Content Management Platforms - Capital One
Salisbury, MD
About the Job
Director, Platform Engineering - Content Management Platforms
About Capital One: At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper. We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology.
About the team: The Associate Experience Technology Team is a fast-paced and passionate organization that is responsible for transforming the Associate Experience across Capital One. We design and deliver software solutions across a diverse technology landscape that consists of enterprise SaaS applications, OS Platforms, Web and Mobile applications and custom built enterprise solutions.
The Director, Platform Engineering for Content Management platforms is a highly visible leadership role expected to lead, mentor, and build an extremely talented technology team responsible for the quality of technical integration and operation of internally built and 3rd party Content Management platforms and repositories servicing the Enterprise of Capital One associates. This role is accountable for partnering with various teams (internal and 3rd party technical teams) in driving reviews and detailed analysis, developing and providing technical direction, defining and executing implementation plans and is accountable for the day-to-day work of managers and/or senior professionals or virtual teams. Success in the role requires an innovative mind, a proven track record of delivering large complex solutions, rigorous risk management discipline, strong analytical skills, and a passion to drive continuous improvement.
General Responsibilities
Establish strategic direction for Content Management products.
Partner cross-functionally with architecture, product owners, SaaS vendors, platform engineers and software engineers to develop roadmap and drive implementation of new features to augment digital experience for Content Management for all associates.
Assess emerging technologies to determine where they fill gaps, overlap with existing solutions or extend capabilities.
Influence roadmaps of SaaS products.
Lead, manage and grow teams of process managers and platform engineers
Mentor and guide the professional and technical development of associates on your teams
Define and track Key Performance Indicators to drive continuous improvement
Manage multiple tasks / projects in a fast-paced and changing environment
Oversee planning and execution of workstreams in large, complex programs
Manage complex troubleshooting efforts that cross multiple platforms (internal and external systems) and technical disciplines
Develop a deep understanding of the business to influence technical solutions by quickly assessing and articulating risks
Identify technical obstacles early and work closely with teams to find creative solutions
Collaborate with internal and external teams to find and implement opportunities for automation
Basic Qualifications
Bachelor’s Degree
At least 7 years of platform engineering experience
At least 5 years of experience with cloud technologies (GCP, AWS)
At least 5 years of people management experience
Preferred Qualifications
5+ years of experience with Content Management platforms
10+ years of technical project management, software engineering or process management experience
5+ years of experience with enterprise SaaS applications, OS Platforms, Web or Mobile applications and custom built Enterprise solutions.
5+ years of experience with at least one of the following: Software Quality Assurance, Test Automation, DevOps
3+ years of experience with G Suite of products or Google Workspace
Bachelor's or Master's degree in a related technical field (Computer Science, Software Engineering)
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City (Hybrid On-Site): $233,100 - $266,000 for Director, Platform Engineering
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).