Director, POM Disbursements Product Management - BNY Mellon
Pittsburgh, PA Not Available
About the Job
Overview
Director – Disbursements Product Management
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of Director, Disbursements Product Management to join our Treasury Services Domestic Payments Product team leading the Disbursement Team. This role is located in New York, NY or Pittsburgh, PA.
In this role, you’ll make an impact in the following ways:
- As the Director of Product Management, you will be responsible for the strategy, commercialization and execution of priorities across our consumer disbursements platforms, which enables Bank, NBFI, Government Agencies, Corporates and Fintechs to send money across various channels and use cases to millions of consumers and small business.
- You will lead a team of product managers and collaborate with engineering, design, marketing, sales, and operations to deliver products that solve customer problems and create value for our business.
- You will also be responsible for setting the product vision, strategy, and goals, and communicating them effectively to internal and external stakeholders.
- You will have full ownership of the commercialization, go-to-market, and profit and loss of the products, and ensure that they meet the market needs, customer expectations, and revenue targets.
- You will lead the commercialization and product usage of Consumer Disbursements (Payee Choice and Wallet offerings including Vaia, MoCaFi, Tokenized Payments via Zelle and additional wallets), Disbursements for Instant Payment Rails (RTP/FedNow) and Check Disbursements.
Responsibilities
- Develop and communicate the product vision, strategy, and roadmap for consumer disbursements, aligned with the company's mission and objectives.
- Lead and mentor a team of product managers, and foster a culture of customer-centricity, innovation, and collaboration.
- Lead the team in defining and prioritizing product requirements, user stories, and acceptance criteria, and work with engineering and design teams to deliver high-quality products in an agile environment.
- Conduct market research, customer interviews, user testing, data analysis, and competitive benchmarking to validate product assumptions and identify new opportunities.
- Partner with the Treasury Services Relationship Management and Business Development Teams in cross selling and commercializing the products across different client segments.
- Measure and report on the performance, adoption, and impact of the products, and use data and feedback to inform product decisions and improvements.
- Manage stakeholder expectations and relationships, and communicate product updates, roadblocks, and achievements to senior leadership and cross-functional teams.
- Plan and execute the commercialization, go-to-market, and profit and loss strategies for the products, and collaborate with marketing, sales, and operations to ensure successful launch and adoption.
- Manage product governance, risk and all relevant vendors used to deliver these services to the clients.
To be successful in this role, we’re seeking the following:
- Bachelor's degree in Computer Science, Engineering, Business, or related field, or equivalent work experience. Advanced/graduate degree preferred.
- 12+ years of product management experience, preferably in the fintech, Treasury services payments, disbursements, etc.
- Proven track record of leading and launching successful products that solve customer problems and drive business growth.
- Strong leadership, communication, and collaboration skills, and ability to influence and inspire teams and stakeholders across the organization.
- Deep understanding of the consumer disbursements market, customer needs, pain points, and opportunities.
- Experience with agile product development methodologies, tools, and best practices.
- Experience with commercialization, go-to-market, and profit and loss management of products, and ability to optimize product performance, pricing, and profitability.
- Passion for innovation, customer satisfaction, and continuous learning.
At BNY, our culture speaks for itself. Here’s a few of our awards:
- America’s Most Innovative Companies, Fortune, 2024
- World’s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
- “Most Just Companies”, Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $125,000 and $265,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.
Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
EEO Statement:
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
