Director, Portfolio & Technical Operations for DX AEP & Apps at Marketo, an Adobe Company

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity
The Adobe Digital Experience (DX) Cloud, Adobe Experience Platform (AEP) & Applications (Apps) Portfolio seeks an Operations Leader within the Engineering Organization. You will collaborate with Product, Engineering and Program Management Leaders and other Adobe Teams, to manage the day-to-day operations of the portfolio. You are the go-to person for release management, internal operational workflows and automation, investments, data sources of truth and leadership communications. Your deep skills and passion in structuring/elevating release management, operations, communications, resource management and forecasting, initiatives/programs and operating a data-driven business are essential to scaling the business of AEP & Apps.

Successful candidates are execution focused, have a customer-centric outlook, exposure to enterprise SaaS release and business operations, can quickly assimilate the workings of a business, and see opportunities for execution efficiencies and quality software delivery. They are passionate about setting up teams with access to information on-demand, automating workflows for success and possess the depth of soft skills to deliver outcomes in a matrixed environment. This role provides an opportunity to lead the operations of a growing business with a seat and a voice at the table, to setup DX AEP & Apps and Adobe for success.

What you will Do

• Scale & Elevate Release Management & Readiness to ensure delivery of high-quality solutions across the Portfolio. This is a major for this role.
• Build Strategic and Operational Capabilities and Frameworks, using data and analytical tools to enable portfolio leadership and identify Automation opportunities for Operational Efficiencies.
• Partner with Leadership Team to define, manage and measure Solution KPIs.
• Drive Portfolio Data Hygiene to enable high quality portfolio reporting.
• Drive Resource Management for planning and decision making.
• Exhibit motivation and a passion for scaling operations.
• Drive special projects on behalf of the leadership team.

What you need to succeed

• 10+ years’ experience in methodologies and best practices of managing Software Releases in an Enterprise SaaS organization, with proven record of accomplishment in driving the delivery of high-quality solutions with Release Management.
• Deep Critical Thinking and Analytical Skills to operate a business with data.
• Six-Sigma or Agile Scrum Master or Program Management Certification.
• Hands-on and proven PowerBI/Tableau, Excel, and PowerPoint skills.
• Flexibility and Ability to work in a fast-paced environment and focus/prioritize through ambiguity and competing priorities.
• MBA or Bachelor’s degree and equivalent experience in a technical field with management experience.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $134,800 -- $267,600 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

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