Director, Product Design - Samsara

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara’s mission is to improve industrial efficiency, safety, and quality at a massive scale, through the use of sensors and software. Our suite of IoT products and software platform brings the benefits of sensor data to traditional industries like transportation, food and beverage distribution, construction, state and local government, and K-12 education. We help our customers transport food, medicine, and other goods safely across the country, monitor deliveries for unsafe conditions, and help fleet managers improve the efficiency of their operations.

Samsara’s Product Design team is responsible for crafting user-friendly features, workflows, and interfaces that our customers use every day to run their operations. This involves talking to customers, working with engineers and product managers to understand problems, rapidly designing and iterating on mocks and user flows, and communicating ideas effectively to stakeholders. We also build design systems that underpin all our products to ensure a consistent and cohesive user experience.

We’re looking for an experienced product design director who will build out an already high-caliber group of designers and help shape the product experience for all our customers.

This is a remote position based in the United States or EMEA.

In this role, you will: 

• Lead, grow, coach and mentor a team of design managers 

• Engage with customers to deeply understand their operations and people

• Ship high-quality designs based on these customer needs

• Collaborate with partners to define opportunities and deliver best-in-class experiences

• Define and drive the product design strategy across product areas 

• Create and refine tools, systems and processes that improve team health and output

• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

• Hire, develop and lead an inclusive, engaged, and high performing team

Minimum requirements for the role:

• 4-6 years (or more) of product design management experience 

• Experience managing managers 

• Strong portfolio that showcases ability to lead teams that ship elegant solutions to complex problems

An ideal candidate also has:

• Track record of shipping step-changes to the UX that drive customer and business impact

• A history of hiring, growing and retaining great talent

• Proven ability to collaborate with cross-functional partners to ship high-quality experiences

• Experience identifying and instituting changes that improve employee experiences

• Expertise in providing feedback that accelerates career growth and improves product quality

• A desire to improve yourself, the team, and product experiences