Director Purchased Services - HCA Healthcare
Nashville, TN 37203
About the Job
Description
This position is incentive eligible.Introduction
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Director Purchased Services with HealthTrust you can be a part of an organization that is devoted to giving back!
Benefits
HealthTrust, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HealthTrust family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Director Purchased Services to help us reach our goals. Unlock your potential!
Job Summary and Qualifications
Responsible for negotiating industry leading national agreements for the group purchasing organization in the area of Purchased Services and Indirect Spend. Objective is to ensure best in class industry pricing and contract terms and conditions. May also be responsible for supporting Purchased Services and Indirect Spend consulting operations by ensuring that assessments, analysis and client communications in a timely accurate and professional manner.
Individual must possess strong negotiation skills and thorough understanding of contract terms and conditions with ability to identify contractual risks and propose alternate language toward a solution. Individual must be proficient in mitigating business risk, identifying cost savings opportunities, and adept at identifying new areas for contracting.
What you will do in this role:
Category Knowledge:
- Understanding or demonstrated ability to learn in-depth aspects of portfolio:
- Service/product features and benefits
- Service/product comparisons between supplier offerings
- Operational impact to provider
- Future service/product pipeline and impact on market
- Understanding of cost drivers (direct and indirect)
Supplier Knowledge:
- Individual must know and be able to use knowledge about supplier to develop strategies, create leverage, mitigate risks, and anticipate direction of the market and potential supplier direction.
Additional skills include, but not limited to:
- interpretation of Supplier SEC filings, annual reports, or analyst reports
- discussion of future service/product pipelines with suppliers and customers
- occasional site-visits to supplier/provider to review current state and future opportunities
- investigation of new supplier entrants to market
Strategy Development, Validation and Risk Mitigation:
- Develops the contract strategy, formulates a clear vision and articulates steps to achieve the negotiation objectives.
- The individual must work closely with Advisory Boards, Finance, Legal and member IDNs (clinicians, physicians, and high-level executives) to develop a strategy that aligns with member needs/requirements, and meets objectives of the group-purchasing organization. The strategy must be presented and approved by HealthTrust senior leadership member-led Advisory Boards and a member-led, executive-level Supply Chain Board. Key initiatives will also be presented to the Advisory Boards. The individual must be able to soundly articulate the strategy and guide the audience to the desired end-result.
- Strategies must contemplate a variety of complex considerations. The Contract Director must develop a strategy that manages and hedges risk to achieve the desired outcome. The Contract Director must be adept at reading situations and adapting strategies or negotiations as necessary throughout the sourcing process.
Sourcing Process:
- Thorough understanding and accountability for the sourcing process for their assigned portfolio. Including market research, bid preparation, RFI, Strategy Development & Validation, RFP, Contract Negotiations, and contract launch.
- The Contract Director is responsible for Strategy Validation and Final Award presentations to HealthTrust senior leadership, as well as member-led Advisory Boards, and a member-led, executive-level Supply Chain Board. Key initiatives will also be presented to the Equity Board. Individual must be able to guide the audience to the desired end result.
Supplier Relationship Management:
- In addition to basic supplier relationship management, the Contract Director will strategically foster excellent working relationship with key suppliers, including the negotiation of master/corporate templates that cross business units with supplier.
Communications:
- Communicate effectively and efficiently with internal and external resources:
- Presenting contract strategies and reporting outcomes to various stakeholders is an integral function of this position, requiring polished skills and interfacing with various levels of member executives. Audiences include: Senior Executives, Advisory Boards, Supply Chain Board, and the Equity Board.
- Communicate negotiation status and results. Audiences include but are not limited to: clinical operations or board leads, legal, account management, global sourcing, and members.
- Facilitate conversations with functional team during project kick-off to gather feedback, opinions, and alignment of resource needs to meet contracting initiative timelines. Functional team includes financial analysts, board leads, team lead, legal, communications, etc.
- Communicate bid process, negotiation status, agreement on terms, financial proposal concerns and other matters with supplier.
Collaboration:
- Collaboration required with functional team throughout sourcing process:
- with legal staff on development and finalization of contract
- with financial analysts on assessing supplier proposals
- with board leads on meeting with advisory boards
- with contract analysts on product/price loading of awarded agreements
- with portfolio specialists and communications on contract launch/implementation
- with account management in their member-facing duties related to the portfolio
- with team of analysts evaluating data for consulting engagements
Financial & Operational Goals:
- Meet or exceed financial and operational goals established in the annual contracting plan.
Policies & Procedures:
- Maintain timely achievement of all assigned sourcing initiatives ensuring activities adhere to all established policies and procedures and standards of business conduct.
Customer Service:
- Resolve supplier and/or customer issues, as escalated by Portfolio Specialist.
- Maintain strong customer relationships and build trust and respect by consistently meeting or exceeding customer expectations. Customers are internal and external.
- Work with HealthTrust audit team to assist and facilitate engagement and finalization of audit projects.
Change Management:
- Act as a champion for business process change, organizational change, and cultural change. May include leading process improvement or training initiatives.
Guidance:
- Ability to fulfill responsibilities with minimal oversight. Receives guidance from manager, senior leaders and executive leaders. Provides guidance, training and coaching to contract managers.
What qualifications you will need:
- Accredited College Bachelor's Degree required
- 3 to 5 years of relevant work experience. Ideal candidate will have experience in strategic sourcing and negotiating a variety of contracts in the Purchased Services area.
Relevant work experience includes, but is not limited to:
- strategic sourcing
- contract negotiation
- contract management
- materials management / purchasing
- contracting financial analysis
- supply chain operations
- sales and consulting
- healthcare knowledge is a plus
In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our Director Purchased Services opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.