Director Risk Management - PSSI

WHO YOU ARE:

Are you an experienced professional with a knack for leading workers' compensation programs? We are seeking a dynamic Risk Management Director to spearhead our team in implementing efficient processes, minimizing risks, and optimizing outcomes. Elevate your career and make a significant impact by applying today to join our organization at the forefront of team member well-being and compliance.

WHO WE ARE:

• The Leader in food-industry-related contract sanitation and food safety
• Over $1 Billion in sales with an excellent history of organic and acquisition growth
• Over 13,000 team members throughout North America
• Corporate headquarters in Atlanta, Georgia with team members working in over 300 customer plants throughout North America

OUR VISION:

To be the leading food safety solutions company that owns the standard of health and safety for our PSSI family and brand protection for our partners.

• Safety: We are committed to the health and safety of our team members and set the standard of food safety for the protection of our customers' products and brands.
• Integrity: We speak with candor, act with transparency, follow through on our commitments and abide by our principles and values.
• Team: We respect and value our team members, embrace diversity, and invest in their development through coaching and training.
• Customer Focus: We strive to exceed our internal and external customers' expectations through open communication, relationships, and continuous improvement.
• Achievement: We manage our business to provide opportunities and stability for our team members, and bring value to our customers, owners, and the communities we serve.

WHAT YOU WILL DO:

The Director of Risk Management is an experienced and hands-on individual who will be dedicated to fostering a safe and healthy work environment while effectively managing workers' compensation claims and mitigating risks. In this role, the priority will be developing a risk management strategy and roadmap for the future. Job duties include:

• Build and oversee a high performing Worker's Compensation team; while ensuring the highest standards of safety are followed and claims are managed with urgency.
• Function as a senior advisor to Leadership Group and operational teams on policy issues that have risk and safety implications.
• Provide guidance to Finance, Legal, Safety, HR, and other internal resources on policy and financial implications of claims.
• Manage all claims related matters as well as the negotiations, analysis, reserve development and execution of claims strategies to deliver optimal loss cost management and customer satisfaction in support of overall business goals. Ensures compliance with all local, federal, and state regulation related to claims while minimizing risk/exposure to the organization.
• Appoint and manage external Third-Party Administrators (TPA), ensuring that robust data is provided to them and that their output is fully evaluated and understood.
• Provide leadership and operating divisions with risk and financial reports, both to inform and to assist in improving safety performance incorporating data to help drive discussions on improved performance across the Company.
• Collaborate regularly with Safety Leadership to ensure that root causes are identified, and corrective actions are taken on claims situations.
• Ensure that all claims are managed to the highest standard, whether by external TPA or internal staff, eliminating unnecessary payments and minimizing the costs of handling claims.
• Develop and execute claims management strategies, including optimum balance between internal and TPA staff, and the appropriate selection and performance management of TPA.
• Collaborate with legal team where appropriate, develop and maintain a high-quality litigation management strategy, including the appointment and performance management of external counsel when appropriate.
• Maintain particular focus on large losses and ensure an appropriate reporting and communication strategy for these claims.
• Maintain excellent working relationships with senior management in each operating division, ensuring divisions are provided with a high-quality risk and insurance service, including a robust cost allocation model.
• Identify new business risks and evaluate the need to purchase additional insurance or recommend self-insurance.
• Review contracts and agreements as requested to ensure that liability and insurance conditions are reasonable and can be met.
• Collaborate with legal team and external brokers in developing standard guidelines for contractual insurance requirements.
• Alert senior management to areas of risk exposure in the company's practices.
• Manage the design and placement of external insurance programs, including consideration of the optimum balance between self-insurance and insurance.
• Execute the appointment and performance management of insurance brokers and other advisors, while holding brokers and other advisors accountable based on contractual terms.
• Define and execute the organization's risk management strategy.
• Identify opportunities to streamline processes, create new procedures where necessary, enhance efficiency, and reduce costs in the management of worker's compensation claims.
• Stay informed about developments in worker's compensation laws, regulations, and best practices, and make recommendations for updates to policies and procedures accordingly.
• Provide training and support to team members and managers on worker's compensation claim procedures and protocols.
• Other duties as assigned.

YOUR MUST HAVES:

• Must be 18 years of age or older.
• Bachelor's Degree (or equivalent) with graduate level preferred.
• Minimum of 10 years' experience of general claims experience with in-dept knowledge of industry best practices for Risk Management.
• Excellent communication and interpersonal skills, with ability to build rapport and collaborate effectively with internal and external stakeholders.
• Demonstrated ability in the use of metrics and data to drive and assure continuous improvement and increased efficiencies.
• Strong working knowledge of all classes of insurance and experience of self-insurance programs.
• High degree of numeracy and well-developed financial analysis skills.
• High quality analytical and presentation skills, including report writing.

WHAT WE PREFER YOU HAVE:

• Professional Designations Desirable: AIC, ARM, CPCU.

OUR ENVIRONMENT:

This is a hybrid role, partially based at the Corporate Headquarters, combining time in a traditional office setting with remote work from your professional home office. You will be expected to work on-site at minimum three days a week. The position requires sitting for extended periods of time while working on a computer.

WHAT WE OFFER:

• Medical, Dental, & Vision Insurance
• Basic Life Insurance
• 401k Retirement Plan
• Paid Holidays
• Paid Vacation
• Employee Assistance Program
• Training & Development Opportunities

Packers Sanitation Services, Inc. (PSSI) is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. PSSI is committed to complying with the laws protecting qualified individuals with disabilities. PSSI will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position.

?YOUR NEXT STEPS:

APPLY! All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process. If you feel like you are a good fit for this position, APPLY! If you want to be a part of a large organization that treats you like family, APPLY NOW!

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