Director, Risk Management (ES Risk) at Capital One

Director, Risk Management (ES Risk)

Risk Managers at Capital One are highly motivated risk and process management professionals with excellent analytical, organizational, risk management, project management, and communication skills. These skills allow us to gain insights, and act as a change agent to influence our business partners. A successful candidate for this role will be able to operate from and make sound decisions within the risk management framework or data risk management. They are forward thinking, quick to adapt, and technologically adept. The demands and high-visibility nature of this position require an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately.

As a Risk Management Director in the Enterprise Services Risk Office, we are the first line of defense to help ensure our Company remains well-managed and avoid unnecessary risk. In this position, you will play a key role in enhancing our data risk management processes across Capital One and driving project and program delivery. 

Specific responsibilities of the Risk Management Director include and are not limited to:

• Develop and manage Objectives and Key Results for reporting and analytics.

• Partner with teams to support accurate data on current control suite, issue mgmt, regulatory/compliance risk posture 

• Own risk operations health metrics and monitor and analyze metrics to make recommendations to drive operational excellence inclusive of our financial reviews, business reviews, and risk reviews

• Support ES Risk, line of business, and risk management teams by developing reporting and analytics that delivers data-driven insights on key risk topics.

• Maintain well-managed processes to deliver reporting and analytics portfolio.

• Ensure effective governance by identifying, framing, and presenting risk topics to be discussed by senior management in enterprise risk forums.

• Advise and consult on the development and management of data related policies, standards and procedures.

• Support reporting and communication of key data risk management topics across senior risk executives through monthly and quarterly reporting.

• Support audits, exams, and assessments.

• Stay current on the changing industry landscape and regulatory environment, and understand the impacts to Capital One.

• Collaborate effectively with colleagues, stakeholders, and executives across multiple organizations to achieve strategic objectives.

• Coordinate program-related activities and deliverables to ensure effective collaboration within the team and across stakeholder groups.

• Analyzes data and influences others to proactively identify risks and trends.

• Balances multiple priorities to help drive business value and support team objectives, while managing tasks and activities related to risk management initiatives.

Here's what we're looking for in an ideal teammate:

• You are a critical thinker who seeks to understand the business and its control environment.

• You possess a relentless focus on quality and timeliness.

• You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.

• You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact.

• You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.

• You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.

Basic Qualifications:

• Bachelor’s Degree or Military Experience

• At least 8 years of risk management, corporate strategy experience, or a combination of both

• At least 8 years of communications, program management experience, or a combination of both

• At least 6 years of experience supporting, partnering and interacting with internal business senior executives

Preferred Qualifications:

• Master’s Degree in Business or Risk Management

• 10+ years of experience in risk, or compliance, or audit

• 10+ years of experience in Data Management, Data Governance,  Data Privacy, or a combination

• Demonstrates ability to drive results and communicate with all level stakeholders

• 7+  years of experience in Banking or in the financial services industry

• 7+ years of experience working with internal business clients

• 5+ years of leading highly cross-functional programs

• Relevant professional certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).