Director, Sales Enablement - Americold Logistics, LLC.

The Director of Sales Enablement will be responsible for comprehensive support and analytics for the Americold Business Development organization.

• Sales Process Management
  • Initial rollout support of the new Americold Sales Process and Methodology
  • Continuous process optimization working closely with BD, Salesforce, and Korn Ferry
  • Salesforce alignment and utilization support for Business Development
  • Ongoing training design and support
  • Liaise between Marketing, Salesforce, BD, and various Marketing Tech stack partners to ensure full alignment in support of Business Development
• Business Development Communications Support
  • Project manage development of RFPs and other Customer Proposals
  • Work with Marketing and Business Development to prepare communications (slides, etc.) for Customer meetings
  • Strategically partner with Business Development and marketing on developing and executing sector and regional commercial strategies
• Customer Experience Strategy and Management
  • Lead management of Gallup survey workstreams
  • Develop and manage process for capturing customer feedback from Customer Quarterly Business Reviews, top-to-tops, customer service issues, etc.
  • Liaise with Ops and HR to cross functionally address customer issues
  • Develop scorecards and tracking tools to quantify and monitor issue "themes"
  • Drive accountability and more internal awareness of customer issues
• Customer and Sector Revenue Reporting and Analytics
  • Manage existing team
  • Book of business reporting global revenue and volume by customer and sector
  • Fixed commitments reporting and analytics by customer
  • Price and volume analytics by customer and sector
  • Monthly BRM reporting

• Bachelor's degree
• 10-12 years of work experience in Sales Enablement and/or Business Development Support
• Experience with Salesforce.com and other CRM tools
• Understanding and experience of AI tools a strong plus
• Full command of Microsoft Office 365
• Knowledge of Miller Heiman or other Sales Process Methodologies
• Must be able to travel at an estimated 20% of the time

• Master's degree
• Possess a proactive approach with strong customer service orientation
• Strong financial acumen and business savvy
• Demonstrates a results-based leadership style with strong impact and influencing skills
• Ability to communicate effectively to direct and motivate team and others, maintaining a persuasive and credible presentation style at all levels of the organization

• Requires the ability to sit for long periods of time, with frequent interruptions
• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
• Requires manual dexterity with normal hand and finger movements for typical office work
• Talking, hearing, and seeing are important elements of completing assigned tasks
• May require travel by automobile and airplane for business
• May require visits to warehouse operations in temperatures at or below freezing
• May require carrying loads related to travel and the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds
• Requires the use of various electronic tools

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Company makes reasonable accommodations in accordance with applicable law.

What We Offer:

Our associates know the answer to the question What's in it for me? We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.

EOE/AA M/F/D/V DFW.