Director, Sales Operations & Enablement - Convey Health Solutions, Inc.

As the Director of Sales Operations, you’ll play a pivotal role in driving the efficiency, effectiveness, and overall success of our sales organization. You’ll be the architect behind our sales processes, ensuring seamless coordination between sales, marketing, finance, and other cross-functional teams. Your strategic mindset, analytical prowess, and leadership skills will be critical in optimizing our sales performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Sales Strategy and Planning:

* Collaborate with senior leadership to define sales goals, revenue targets, and market penetration strategies.

* Develop and execute a comprehensive sales operations plan that aligns with overall business objectives.

* Monitor industry trends, competitive landscape, and customer behavior to inform sales strategies.

* Sales Process Optimization:

* Streamline and enhance sales processes, from lead generation to deal closure.

* Implement and manage sales automation tools (CRM systems, sales analytics, etc.).

* Continuously evaluate and improve sales workflows to maximize efficiency.

* Sales Analytics and Reporting:

* Create and maintain dashboards and reports to track key performance metrics (e.g., pipeline, conversion rates, win/loss analysis).

* Provide actionable insights to sales leadership based on data-driven analysis.

* Forecast sales performance and identify areas for improvement.

* Sales Enablement:

* Work closely with sales leadership and marketing to ensure sales reps have the necessary tools, training, and resources.

* Develop and deliver sales training programs, including product knowledge, objection handling, and negotiation skills.

* Foster a culture of continuous learning within the sales organization.

* Cross-Functional Collaboration:

* Liaise with marketing, finance, and operations teams to align processes and goals.

* Coordinate sales and marketing efforts to optimize lead generation and conversion.

* Collaborate with finance to manage sales budgets, compensation plans, and incentive structures.

* Performance Management:

* Set clear performance expectations for the sales team.

* Monitor individual and team performance, providing coaching and feedback as needed.

* Recognize and reward outstanding achievements.

* Forecasting and Budgeting:

* Work with finance to create accurate sales forecasts and budgets.

* Ensure alignment between sales targets and resource allocation.

EDUCATION AND EXPERIENCE

* Bachelor’s degree in Business, Marketing, or a related field (Master’s preferred).

* 7 + years Proven experience in sales operations, preferably in a leadership role.

* Strong analytical skills with proficiency in data analysis tools (Excel, BI platforms, etc.).

* Excellent communication and interpersonal abilities.

* Strategic thinking and problem-solving skills.

* Familiarity with CRM systems (Salesforce, HubSpot, etc.).

Remote

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled