Director, Sales, Spectrum Community Solutions - SPECTRUM

JOB SUMMARY

Responsible for contributing to the development, implementation, and measurement of Spectrum Community sales and marketing programs and initiatives, helping to meet and exceed budgeted sales goals. Develop and implement sales plans to support Company objectives for optimum market penetrations at rates consistent with short and long term business goals. Responsible for the development, oversight and execution of effective sales strategies and tactics to grow Charter’s customer base.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Develops and manages the planning, execution, deployment and tracking of on-going Multi
• Dwelling Unit sales activity across the organization to increase team sales productivity in order to meet or exceed customer growth and revenue projections.
• Guide Senior Sales Managers, Sales Managers, and Sales Supervisors in the execution of customer growth opportunities and overall sales strategies.
• Communicate overall plan, strategy, and KPI requirements to field personnel; monitor, analyze and evaluate overall team results.
• Assist SCS leadership in monitoring activities and results; make recommendations for strategic adjustments to maximize sales and growth opportunities.
• Oversee territory assignments and MDU portfolios to maximize sales efforts within competitive MDU communities.
• Collaborates frequently with Recruiting, Human Resources, and Training and Development on staffing requirements, virtual and field training enhancements, and coaching to performance and disciplinary needs.
• Stays abreast of latest market dynamics, trends and competive offers and tactics within the overall footprint and makes sound response recommendations to upper management with supporting case study.
• Assists in the preparation of the annual budget, quarterly forecasts and identifies market trends that may impact performance to budget.
• Provides regular performance feedback to SCS leadership through coaching opportunities and the formal performance evaluation process.
• Perform other duties as requested by immediate supervisor.

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand the English language
• Proficiency in communicating both orally and in writing in a clear and sustinct manner
• Posess strong knowledge of door-to-door and relationship sales strategies
• Ability to supervise and motivate others
• Well organized and capable of prioritizing several projects and tasks
• Ability to maintain confidentialityProficient with personal computer and software applications (i.e. word processing, spreadsheet, etc.)

Required Education

Bachelor's degree in marketing or related field, or equivalent experience

Required Related Work Experience and Number of Years

• Sales experience - 5
• Management experience - 10
• CATV experience - 5

 

PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge

• Knowledge of cable television products and services
• Valid driver's license, satisfactory driving record within Company required standards and auto insurance

WORKING CONDITIONS

• Office environment
• Travel as required

SMD725 2024-42957 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $105,700.00 and $187,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.


In addition, this position has a commission earnings target starting at $75,000.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.