Dispatch Manager - Green Top Farms

This Company was founded by a farmer-turned-public-school-teacher troubled by the lack of fresh, nutritious foods for many New York families. We have built a high-volume food service, catering, and delivery business for the last seven years. Throughout that time, we have remained deeply involved in working to provide better food resources and education for school children, food pantries, and the broader community. We have also pursued our vision for a more sustainable and equitable food system. We spent the majority of our energies during the COVID-19 pandemic serving NYC City Agencies in providing food for the underserved and non-profit agencies throughout NYC.

Our mission is to build a more sustainable and equitable food system, starting by reconnecting consumers and local farmers. We believe the results of strengthening that connection are better nutrition, more tasty food, greater social justice, and reduced environmental impacts. Our menus reflect this attention to bringing nutritious, delicious food to those who need it most.

What You’ll Do:

• Scheduling and dispatching drivers, vehicles, and equipment to appropriate locations according to predetermined schedules, requests, and immediate needs
• Direct contact for all communications between couriers and company-assigned territories
• Responsible for ensuring all goods are accounted for and to ensure all shipments arrive on time
• Investigate and resolve all complaints, questions, and problems.
• Enforce rules and apply policies fairly and consistently.
• Report and record all collisions, injuries, and equipment damages on the safety register in a timely manner.
• Responsible for internal logistics, including coordinating production labels, ensuring proper pallet wrapping, and truck loading at the facility.
• Oversee the logistics of real-time delivery schedule changes and solutions
• Ability to manage a team of drivers
• Responsible for maintaining the temperature and fuel of all trucks and stationary refrigerated trailers via regular checks and Bluetooth sensors.
• Aids in enforcing Company rules and policies while adhering to the handbook, carrying out disciplinary actions, and coaching as needed.
• Reports directly to the Multi-site Manager. Works with departmental leaders on reallocating resources to achieve efficiencies

Who You Are:

• Must be fully vaccinated and boosted against COVID with proof of vaccination (Required)
• 3 years of experience in a supervisory logistics role (Required)
• 2 years of experience in working in a commissary/warehouse environment (Required)
• Valid Driver's License ( CDL)
• Ability to carry over 50 pounds and remain standing for long periods of time
• Route4Me and Vehicle Tracking Software experience (Strongly Preferred) 
• Excellent written and verbal communication skills, strong tech skills (including Microsoft Office and Google Workspace), and creative problem-solving skills
• Bilingual is a plus
   

What We Offer:

We provide benefits including medical insurance, sick leave, paid time off that increases with tenure, commuter benefits and potential for bonuses through our Shares employee bonus program.

COVID-19 Consideration:

We require all employees to be fully vaccinated against COVID-19, including booster when eligible. Proof of vaccination is required. Masks are strongly recommended and may be required in accordance with state and local laws. 

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Type: Full-time

Schedule: Monday through Friday, requires weekend flexibility

Pay: $55k -58k (DOE)

Reporting To: Multi-Site Manager

Powered by JazzHR