Dispatch Team Lead (Alarm) - Inner Parish Security Corporation
Hammond, LA
About the Job
Dispatch Team Lead (Alarm)
Hammond, LA, United States of America
$0.00 - $0.00
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Overview
Inner Parish Security Corporation (IPSC) has provided tailored security solutions throughout the Gulf Coast for over 45 years. We provide armed and unarmed security officers to protect commercial businesses and assets. We also perform federal contract security and emergency response work. In recent years our company has doubled in size. IPSC is ever growing and expanding into new areas and aspects of the security industry. Come be a part of our exciting and innovative team.
Job Skills / Requirements
About Us: At IPSC, we take pride in our commitment to safety and efficiency. Our 24/7 Central Dispatch Station plays a crucial role in ensuring seamless operations around the clock. We provide top-notch service and are looking for individuals who share our passion.
Company: INNER PARISH SECURITY CORPORATION
Job Title: Dispatch Team Lead – Security Operations and Monitoring
Location: Corporate Office, Hammond, Louisiana
Position Overview: INNER PARISH SECURITY CORPORATION is seeking a proactive and detail-oriented Dispatch Team Lead to support Dispatch and Corporate Operations by overseeing day-to-day security operations at our corporate location in Hammond, Louisiana. This role involves managing scheduling, attendance, and ensuring effective communication between security guards, clients, and internal teams. The ideal candidate will demonstrate strong multitasking abilities, problem-solving skills, and a commitment to maintaining high service standards.
Work Schedule: Monday through Friday, with mandatory weekends. On-call availability 24/7 for operational support, Availability during weather events (Hurricanes, Freezes, etc..). While these weather events may affect Louisiana, they have no effect on the rest of the states we service.
Rate of pay will be discussed during interview.
Key Responsibilities:
1. Scheduling and Staffing:
o Manage schedules to ensure adequate staffing levels.
o Handle staffing adjustments as necessary to meet operational needs.
2. Quality and Performance Oversight:
o Monitor performance metrics and implement quality controls.
o Maintain high service standards across all shifts.
3. Client Communication and Escalation:
o Assist associates in resolving issues promptly.
o Escalate critical concerns as necessary to ensure swift resolution.
4. Rapid Response:
o Act promptly to address security incidents, employee issues, or client concerns.
5. Effective Use of Tools:
o Utilize scheduling platforms, communication channels, and monitoring tools for daily operations.
6. Overtime and Coverage Management:
o Monitor overtime and manage shift coverage to maintain service quality and reduce excess hours.
7. Incident Reporting and Security Monitoring:
o Oversee incident reporting processes and security monitoring systems for real-time issue tracking.
8. Additional Tasks:
o Conduct training and guide associates through new processes and procedures.
o Manage the distribution and tracking of security materials.
o Serve as backup for other desks when needed.
Qualifications:
-High school diploma or equivalent;
-Experience in security or operations management preferred.
-Strong organizational, multitasking, and communication skills.
-Ability to stay focused and respond swiftly in high-pressure situations.
-Proficiency with security monitoring systems and attendance management tools.
Physical Requirements:
-Ability to sit for extended periods while monitoring systems and responding to alerts.
-Must be able to respond quickly and efficiently to emerging incidents or issues.
Work Environment: This position operates in a fast-paced, 24/7 monitoring environment at our corporate office in Hammond, Louisiana. The Dispatch Team Lead must maintain constant vigilance and professionalism across all shifts, ensuring security and operational continuity. Preparedness to handle incidents and safeguard smooth security services is essential. Availability during weather events (Hurricanes, Freezes, etc..). While these weather events may affect Louisiana, they have no effect on the rest of the states we service.
Join Us: If you are ready to embark on an exciting journey with IPSC and make a significant impact with your skills and dedication, apply now to be part of our team dedicated to ensuring safety and efficiency around the clock!
Equal Opportunity Employer/Veterans/Disabled We celebrate diversity and are committed to fostering an inclusive environment for all employees. Veterans and individuals with disabilities are encouraged to apply.
Physical/Mental Requirements:
+ Ability to operate general office equipment.
+ Ability to effectively communicate using verbal and written skills.
+ Ability to make sound decisions.
+ Prolonged periods of sitting at a desk and working with office equipment.
+ Must be able to lift up to 10 pounds.
Equal Opportunity Employer/Veterans/Disabled
#IPSCT4S
Education Requirements (Any)
High School diploma or equivalent
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Short Term Disability
This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.
Back Apply Now
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Apply Now
Hammond, LA, United States of America
$0.00 - $0.00
Back Apply Now
Back
Apply Now
Overview
Inner Parish Security Corporation (IPSC) has provided tailored security solutions throughout the Gulf Coast for over 45 years. We provide armed and unarmed security officers to protect commercial businesses and assets. We also perform federal contract security and emergency response work. In recent years our company has doubled in size. IPSC is ever growing and expanding into new areas and aspects of the security industry. Come be a part of our exciting and innovative team.
Job Skills / Requirements
About Us: At IPSC, we take pride in our commitment to safety and efficiency. Our 24/7 Central Dispatch Station plays a crucial role in ensuring seamless operations around the clock. We provide top-notch service and are looking for individuals who share our passion.
Company: INNER PARISH SECURITY CORPORATION
Job Title: Dispatch Team Lead – Security Operations and Monitoring
Location: Corporate Office, Hammond, Louisiana
Position Overview: INNER PARISH SECURITY CORPORATION is seeking a proactive and detail-oriented Dispatch Team Lead to support Dispatch and Corporate Operations by overseeing day-to-day security operations at our corporate location in Hammond, Louisiana. This role involves managing scheduling, attendance, and ensuring effective communication between security guards, clients, and internal teams. The ideal candidate will demonstrate strong multitasking abilities, problem-solving skills, and a commitment to maintaining high service standards.
Work Schedule: Monday through Friday, with mandatory weekends. On-call availability 24/7 for operational support, Availability during weather events (Hurricanes, Freezes, etc..). While these weather events may affect Louisiana, they have no effect on the rest of the states we service.
Rate of pay will be discussed during interview.
Key Responsibilities:
1. Scheduling and Staffing:
o Manage schedules to ensure adequate staffing levels.
o Handle staffing adjustments as necessary to meet operational needs.
2. Quality and Performance Oversight:
o Monitor performance metrics and implement quality controls.
o Maintain high service standards across all shifts.
3. Client Communication and Escalation:
o Assist associates in resolving issues promptly.
o Escalate critical concerns as necessary to ensure swift resolution.
4. Rapid Response:
o Act promptly to address security incidents, employee issues, or client concerns.
5. Effective Use of Tools:
o Utilize scheduling platforms, communication channels, and monitoring tools for daily operations.
6. Overtime and Coverage Management:
o Monitor overtime and manage shift coverage to maintain service quality and reduce excess hours.
7. Incident Reporting and Security Monitoring:
o Oversee incident reporting processes and security monitoring systems for real-time issue tracking.
8. Additional Tasks:
o Conduct training and guide associates through new processes and procedures.
o Manage the distribution and tracking of security materials.
o Serve as backup for other desks when needed.
Qualifications:
-High school diploma or equivalent;
-Experience in security or operations management preferred.
-Strong organizational, multitasking, and communication skills.
-Ability to stay focused and respond swiftly in high-pressure situations.
-Proficiency with security monitoring systems and attendance management tools.
Physical Requirements:
-Ability to sit for extended periods while monitoring systems and responding to alerts.
-Must be able to respond quickly and efficiently to emerging incidents or issues.
Work Environment: This position operates in a fast-paced, 24/7 monitoring environment at our corporate office in Hammond, Louisiana. The Dispatch Team Lead must maintain constant vigilance and professionalism across all shifts, ensuring security and operational continuity. Preparedness to handle incidents and safeguard smooth security services is essential. Availability during weather events (Hurricanes, Freezes, etc..). While these weather events may affect Louisiana, they have no effect on the rest of the states we service.
Join Us: If you are ready to embark on an exciting journey with IPSC and make a significant impact with your skills and dedication, apply now to be part of our team dedicated to ensuring safety and efficiency around the clock!
Equal Opportunity Employer/Veterans/Disabled We celebrate diversity and are committed to fostering an inclusive environment for all employees. Veterans and individuals with disabilities are encouraged to apply.
Physical/Mental Requirements:
+ Ability to operate general office equipment.
+ Ability to effectively communicate using verbal and written skills.
+ Ability to make sound decisions.
+ Prolonged periods of sitting at a desk and working with office equipment.
+ Must be able to lift up to 10 pounds.
Equal Opportunity Employer/Veterans/Disabled
#IPSCT4S
Education Requirements (Any)
High School diploma or equivalent
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Short Term Disability
This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.
Back Apply Now
Back
Apply Now
Source : Inner Parish Security Corporation