Dispatcher / Client Service Coordinator - Next Level Performers

Dispatcher | Customer Service Coordinator

Are You the Key to Exceptional Client Support and Service?

Do you have Client Support experience and thrive on handling high-volume customer calls while prioritizing needs?

As a Client Service Coordinator, do you appreciate customer-oriented communication styles and thrive on servicing their demands?

Does your Dispatcher experience include being proficient in coordinating client installation and service calls?

If you have experience in industries such as 911 operating, HVAC, plumbing, electrical, ATC, logistics, or similar

Atronic Alarms invites you to learn more about this role in Lenexa, KS, click "Apply" now!

Deploying Your Benefits:

• Pay range is $22 - $24 per hour ($45,760 - $49,920 annually)
• Work hours are 8:00 am 5:00 pm
• 8 paid holidays per year, plus PTO, and a 401k plan with matching
• Growth opportunities! We hire from within!
• We celebrate our achievements through team lunches, special outings, and more!
• Atronic covers 75% of employees Medical, Dental, Vision, Life, and Disability

Prioritizing Your New Role:

As Dispatch/Client Service Coordinator, you will be responsible for handling all our client service calls regarding installation and service needs, dispatching appropriate service technicians, coordinating customer orders, and filling out reports. You will also:

• Conduct customer callbacks from when offices were closed and answer all incoming calls.
• Understand client site needs and technician skills to accurately dispatch service technicians.
• Maintain customer accounts with high attention to detail to ensure continuity in service.
• Take charge of special projects with opportunities to grow your skills and our team's success.

Coordinating Your Credentials:

• 3+ years of experience in customer service and dispatching
• Experience in a service or installation environment is a bonus especially out of heating and cooling or disaster recovery
• Problem-solvers with a knack for organization, prioritizing, and meeting deadlines in a fast-paced role.
• Detail-oriented communicators who are quick learners and stay abreast of new security technologies.
• Ability to troubleshoot technical and administrative inquiries.

Why Join Atronic Alarms?

Because here, you're more than a coordinator - you're a crucial part of a team that values your unique skills and dedication. At Atronic, you'll enjoy a career that's not only rewarding but also makes a significant impact on the safety and well-being of our community.

Ready to Join Our Mission?

Click the "Apply" button now and let's discuss how your skills, passion, and ambitions align with the opportunities at Atronic Alarms. Together, we can make a difference.

Atronic Alarms is proud to be an Equal Opportunity Employer.

Keywords: Client Support Representative, CSR, Client Support Coordinator, Dispatch, Fire, Alarm, Security, Service, Installation, Project Manager, Project Coordinator