Dispatcher/Fleet Manager - Wynne Transport Service, Inc.
Council Bluffs, IA 51503
About the Job
We are seeking an individual to fill a Fleet Manager/Dispatcher position on our team. This individual should have some prior transportation experience, be a clear communicator, and be a team player. This position manages a fleet of professional drivers ensuring they have the knowledge and skills to safely, effectively provide industry-leading service to our customers while building relationships with drivers to promote longevity.
Benefits:
Benefits:
- $50,000 - $65,000 per year with Monthly Bonus Opportunity.
- Competitive Health, Dental, and Vision Insurance.
- Healthcare Spending Account – HSA.
- 401(k) with Company Match.
- Company Paid Life Insurance.
- Paid Time Off.
Essential Job Functions:
- Manage a fleet of approx. 20 professional drivers.
- Coaching to performance metrics may include safety, on-time service, and revenue per truck, amongst others while meeting company and customer expectations.
- Ensure regular training and safety need expectations are met.
- Professional verbal and written communication utilizing various technologies (i.e. Outlook, in-cab messaging, phone systems, etc.)
- Enact efficient and creative plans to ensure safe and on-time service for customers, while allowing drivers their pre scheduled time off.
- Work directly with our customers, accepting calls and taking orders via telephone and email.
- Professional interdepartmental communications to facilitate and collaborate on company goals.
- Troubleshoot daily challenges for both customers and your professional drivers.
- Manage payroll additions for professional drivers experiencing unexpected time off due to mechanical failures, customer challenges, and other potential delays.
- Confidentiality is an expectation of this position due to exposure to medical and payroll information.
Knowledge, skills, and abilities:
- Knowledge of the transportation industry and terminology is usually gained through practical experience and on-the-job training.
- Personnel and conflict management.
- Proficient in Windows operating systems.
- Ability to communicate courteously and professionally Education and experience.
- Organize, lead, motivate, and care for all drivers.
- Thrive in a constantly changing chaotic environment and consistently meet tight deadlines.
Shift: Daytime Shift with weekend rotation.
This is not a remote position; you will be required to work on site.
The Company reserves the right to change or add responsibilities as necessary.
Why work for Wynne?
Each valued employee at Wynne Transport Service is a member of the WYNNING way. From Customer Service to Payroll, to Dispatch, to Equipment Maintenance it is our goal to work as a team and to make our customer's experience the best it can be.
Whether you are a customer, employee, or owner-operator – we are all part of the answer. We care about our customer’s goals, and needs, and will strive to treat you as we would want to be treated – in a respectful, helpful, and pleasant way.
Wynne Transport Service Inc. is family-owned with over 70 years of experience. Located in Omaha, NE we also have satellite terminals in Iowa, Colorado, Nebraska, and Texas. In our family are over 215 employees that are dedicated to providing the highest quality of service to our customers. A family-owned and operated business that truly values people. Message us to start the conversation. We want to hear from you.
If this sounds like you and you're interested in applying, please reach out to our team explaining to us why you believe you are the right person for the job!
Source : Wynne Transport Service, Inc.