Dispatcher | Kent, WA | Up to $80,000 at Express Employment Professionals
Kent, WA
About the Job
#KSRGWA Specialized Recruiting Group is seeking qualified, detail-oriented port dispatchers in the greater Seattle area.
Job Title: Dispatcher
Location: Kent, WA 98032
Salary Range: $60,000 - 80,000 per year
Schedule: Monday to Friday, 8-hour shift, 100% on-site
About the Company:
Our client is a reputable logistics company specializing in port moves and container drayage in the greater Seattle area. With a commitment to reliability and efficiency, the company supports a broad range of clients by providing top-tier logistics solutions. They are seeking a skilled Dispatcher to perform daily dispatch operations and ensure smooth coordination between drivers, customers, and port authorities.
Position Summary:
The Dispatcher will be responsible for managing and scheduling the movement of freight between the port and customer locations. This role requires strong organizational skills, clear communication, and the ability to effectively troubleshoot to maintain efficient operations. The ideal candidate will have experience with port operations, an understanding of drayage logistics, and be adept at handling the dynamic nature of port schedules.
Key Responsibilities:
• Schedule and dispatch drivers to ensure timely pickups and deliveries of cargo to/from customers, marine terminals, rail terminals, intermodal facilities, warehouses, and other designated locations.
• Collaborate with warehouse teams, surface transportation, customs brokerage, and international transportation departments to prioritize and schedule container dispatches.
• Adjust dispatch plans as needed to accommodate last free day (LFD) deadlines, warehouse and terminal schedules, and port closures.
• Communicate effectively with drivers, customers, and port staff to coordinate freight movements and provide shipment updates.
• Respond promptly to customer inquiries regarding shipment statuses, addressing service-related concerns and resolving issues in real-time.
• Monitor and track shipments to ensure on-time performance, proactively addressing any delays or issues to maintain service levels.
• Use company databases and websites for marine terminals, steamship lines, railroads, and chassis providers to verify container availability, book appointments, and resolve logistical challenges.
• Accurately document all dispatch activities, including load details, driver logs, permits, and customer updates, in the company’s systems.
• Ensure all shipments have required documentation, are accurately updated, signed for, and compliant with company policies and relevant safety and transportation regulations.
• Research cargo statuses, container releases, and location statuses via websites and email, updating company records in a timely manner.
• Identify and develop solutions for logistical issues, involving relevant team members as necessary to achieve resolution.
• Optimize routes and driver assignments to maximize efficiency and reduce operational costs.
• Obtain necessary permits for trips that require them to ensure compliance with necessary regulations.
• Source rate quotes for drayage services upon request.
Qualifications:
• 2+ years of previous experience in dispatching or transportation coordination, especially with port and drayage moves, preferred
• Strong familiarity with Seattle and Tacoma port schedules and regional logistics infrastructure
• Excellent communication and problem-solving skills
• Ability to work effectively in a fast-paced environment and manage multiple priorities
• Proficiency in dispatch and TMS software
Benefits:
The company offers a competitive salary, health benefits, paid time off, and a supportive work environment with opportunities for growth.
To Apply:
Call 206-639-2626 for a screening interview
Resumes can be emailed to david.lowe@expresspros.com
About Specialized Recruiting Group:
Specialized Recruiting Group takes an individualized approach to professional placement. We provide personalized services as unique as the companies and talented candidates we serve. Our talented team of experienced logistics recruiters brings over 30 years of industry expertise. Reach out to find out how Specialized Recruiting Group can help you take your career to new heights!
Our Transportation and Logistics Group Specializes in Placing Top Talent in the Following Roles:
• Import/Export Agents
• Air and/or Ocean Agents
• Entry Writers
• Dispatchers
• Dispatch Managers
• Dock Managers
• Licensed Customs Broker
• Logistics Manager/Analyst/Lead/Coordinator
• Supply Chain Manager/Analyst/Lead/Coordinator
• Transportation and Freight Forwarding Sales
• Brokerage
• Logistics Account Managers
• Purchasing
• Warehouse/Distribution/Inventory/Operations Managers or Supervisors