Field Service Technician - Syracuse, New York - Master Builders Solutions

Dispenser Service Technician - Syracuse, New York

About Us:

Master Builders Solutions is a global brand of advanced chemical solutions for construction. Our comprehensive portfolio includes sustainable concrete admixtures and underground construction solutions. We constantly strive to solve tomorrow’s challenges through our talented people, sound science, innovation, and communication with our global partners. We provide new solutions to satisfy industry demand for specific structure strengths while understanding the need for sustainability and environmental consciousness.

Role Overview:

Provides overall service necessary for the installation, maintenance, operation and quality control of dispenser equipment to best meet customer needs, requirements and specifications within the corporate safety guidelines. This position will monitor dispenser equipment to ensure that it is operating as expected. Performs routine maintenance and determines when and what kind of maintenance is needed. Troubleshoots and identifies what may be causing an operating error and seeks problem resolution.  Syracuse, New York territory will Buffalo, Rochester, Syracuse geographical territories.

Requirements

Responsibilities and Qualifications:

• Minimum of two (2) years of relevant work experience
• Electrical, plumbing, and mechanical aptitude required - experience with AC, DC, and pneumatically operated equipment preferred.
• Good computer and communication skills
• Being a brand ambassador for the Company
• Certification in forklift, Manlift with articulating boom, scissor lift, and working at heights preferred. If not currently certified, can achieve certification when directed.
• Must be able to wear fall protection gear for 2 hours at a time.
• Customers to be served are located throughout the region, minimum of 30 percent of this role involves driving; occasionally, overnight travel will be required.
• Minimum High School diploma or GED or work experience equivalent.
• Physical abilities to include Routinely carry heavy loads (not to exceed 75lbs/34kgs) when installing equipment. Climb ladders and pull hoses, airlines, and electrical cable throughout customer’s plant. Able to drive extended periods of time and stay out of town until job is completed.
• Physical duties expectation:
• Walking/standing: 40-80%
• Sitting: 30-50%
• Lifting (up to 70lbs/31kgs): 30%
• Work independently and with little supervision.
• Demonstrated ability to tow an 18ft open bed trailer that is properly loaded, strapped, and secured with our necessary tanks and equipment.

Benefits

What We Offer:

As an employee of Master Builder Solutions, you will enjoy competitive health and insurance plans, robust retirement benefits with company-matching contributions, and continuous opportunities for learning and growth. Our work environment fosters collaboration, teamwork, and safety. We reward our employees with challenging and rewarding experiences, ongoing educational development, and a commitment to lifelong learning. Join our team and take ownership of your role while positively impacting our global organization.

We believe in empowering our employees to make informed decisions based on their experiences, taking ownership of their responsibilities, and driving positive action towards rewarding goals. Regardless of your role, we encourage you to provide leadership and contribute to the success of our company.

Build your career with Master Builders Solutions and be part of a dynamic and rewarding journey!

The pay range for this position is $80,000 - $110,000 Annually

Note:

Master Builders Solutions is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.