Display Coordinator (Webster, TX, USA) - Havertys

Job Description

Based on our successful growth, Havertys Furniture is opening a New Store in Webster, Texas.  We are excited to be returning to the Houston market and are planning to grow within the Houston area!

Our store location: 1519 W Bay Area Rd, Webster, Texas 77598.  

At Havertys we prioritize our customer’s goal of having a warm and inviting home. Since 1855, Havertys customers shop with confidence because we always stand behind the customers' purchase. It’s that simple.

Havertys is hiring a Display Coordinator to assist in ensuring a fresh and appealing showroom according to corporate merchandising guidelines. This role has a direct impact on the visualization of a Havertys showroom with a focus on product display and floor plan organization to ensure an exceptional customer experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Arranges and presents merchandise on showroom floor based on a best seller report.
• Plans for new merchandise and works with store manager to remove or mark down floor sampled furniture.
• Transfers in new furniture and accessories based on plan for placement.
• Marks down, appropriately displays and marks down inactive or aged accessories.
• Maintains rug racks with current rugs according to the current schematic.
• Coordinates and displays accessories and accent pieces based on Visual Merchandising Standards. Maintains the accessory tiered fixtures with the appropriate accessories.
• Completes Display Coordinator Weekly Checklist and reviews with Display Manager and/or General Manager.
• Maintains the correlated linens on bedroom furniture and styles according to the Top of Bed Guidelines provided by corporate.
• Responsible for tagging all accessories and furniture according to Merchandise Tagging Guidelines from corporate.
• Maintains the accessory pillow fixtures based on the correlated schematic from corporate.
• Follow the accessory correlations for all furniture categories.
• Maintain the 36” walkways throughout our store for safety and customer convenience.
• Hangs artwork according to the Wall Décor Guidelines provided by corporate.
• Must gain a working knowledge of our internal systems includin MSC (My Sales Center), HVTnet, and Office 365.
• May be required to provide administrative and/or housekeeping support.

May also perform Office duties:

• Balances cash fund every morning and evening
• Completed opening/closing procedure checklists daily
• Prepares reconciles bank deposits
• Processes customers' sales and payments accurately
• Maintains an organized and secure office environment
• Answers incoming calls, distributes calls/messages, manages stores voicemail
• Handles customer complaints, initiates and follows up on existing customer service tickets
• Reviews Outstanding Customer Transactions
  • Verifies scheduled deliveries are in the appropriate status to be routed
  • Schedules deliveries
  • Ensures POs are present for out of stock product
  • Contacts customers when products have arrived locally for pickup
• Files and/or prepares daily paperwork

Job Requirements

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

A minimum of six months to one year of related experience and/or training is required. 2+ years of retail display experience is desired.

Associate degree (A. A.) or equivalent educational knowledge is preferred.

Computer Skills

Knowledge of inventory software is desired. Experience with Outlook and MS Office (Word and Excel) is required. Must be willing to learn proprietary software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 60 pounds. Specific vision abilities required by this job include color vision.

Candidates must successfully complete a physical assessment to be considered for the position.

Disclaimer

The safety of our customers, communities and team members is our first priority, so we are implementing continuous enhanced cleaning and safety protocols based on guidelines provided by the CDC (Centers for Disease Control) and U.S. government.

Havertys provides masks and protective equipment to all employees and works to maintain social distancing practices in the workplace to ensure safety amongst our team members and Customers.

This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his/her superior.

Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status, or any other basis covered by appropriate law.