Distribution Center Clerk (Returns) - Cozey

About Cozey

At Cozey, we're not just selling furniture; we're striving to enhance the living spaces of our customers across Canada & the United States. Our vision is straightforward - to become the world's leading furniture company. We value data, learning, and adaptability, ensuring that our operations are as dynamic as the market we operate in. We believe in providing a platform where ideas are heard, respected, and implemented, and where every team member is a key player in our journey.

We are currently looking for a Distribution Center Returns Associate in our new distribution centre on Alessandro Blvd in Moreno Valley, CA. In this crucial role, the worker will be responsible for inspecting, refurbishing and giving a second life to return products. If you are passionate about delivering high-quality results and take joy in showcasing your commitment, we invite you to apply and become a valued member of our team.

Our culture is deeply rooted in growth focused on customer experience and upheld by a team of smart, dynamic, and enthusiastic people. We utilize data to constantly learn, improve, and adapt. We foster an environment where everyone is encouraged to share their ideas, push boundaries, take risks, and witness their visions come to life. We want to give you every tool for you to be wildly successful!

 

We focus on personalization, simplicity, value proposition and connectedness to achieve our mission of delivering 7-star customer experience. The sofa is the first step; the entire home is where we are going.  

What You'll Be Doing:  

Receive & register Cozey returned products upon receipt to ensure costumers are refunded in a timely manner.

Inspect & assess returned products to be refurbished and repackaged with all necessary components, within expected productivity standards.

Execute refurbishment process for applicable products, giving the opportunity to redistribute Cozey products that may have otherwise been unusable.

Participate in continuous improvement to challenge current Returns process and improve quality & efficiency.

Receive training and assist in other regular DC Clerk Core Operations (Receiving, order fulfillment, shipping, inventory) as needed

What We're Looking For:  

Experience in handling & inspecting returns in other retail/distribution setting, or experience in packaging / repackaging multiple items into a finished product

Ability to work physically: standing, moving and lifting up to 49 lbs (22kg) in variable temperatures

English language is a must

Experience in a quality control environment an asset

Attention to detail and ability to follow multi-step processes

High school diploma or equivalent

Eligible to work in California, USA

Experience in a small teams or startups is a plus

Preferred additional skills :

Able use Excel worksheets

What We Offer: 

Base salary of 17$/hour + eligibility to 5% bonus

True growth opportunities as you will be building a brand new operation from the ground up

40 hours/week (paid overtime)

Monday to Friday - 8 am to 4:30 pm

Benefits starting after 3 months

Strong customer centric culture

Dynamic and enthusiastic team

Location accessible by public transit

We are constantly looking to improve, learn and adapt to our environment. We foster an environment where everyone is encouraged to share their ideas and push their limits.

Interested? We'd love to chat! In the meantime, stay Cozey.

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