District Compliance and Operations Administrator - Pinnacle Consulting Group, Inc.

District Compliance Operations Administrator

The District Compliance Operations Administrator plays a key role in ensuring the effective governance, regulatory compliance, and operational efficiency of various Title 32 Districts, including metropolitan, water & sanitation, park & recreation, and fire protection/ emergency service districts. This position is integral to the smooth operation of critical district functions, offering leadership in compliance management and administrative processes, while driving high-impact outcomes for our diverse clients. Must meet billable hour requirement.

Organizational Competencies and Cultural Values Summary: PCGI's work culture encompasses the values of excellent, teamwork, respectfulness, effective leadership, and exceeding expectations. Employee and the Executive Leadership Team promote and support our non-negotiables of Graciousness, Respectfulness, Responsible, Team Focused, Aware, Integrity, and Hungry. This position is expected to demonstrate PCGI's company culture and values, working cooperatively to identify and implement systems and resources across the department, and assist in the implementation of PCGI's vision and annual goals.

Major Responsibilities:

Board of Directors Relations

• Oversee the administration of district operations, ensuring the efficient execution of all critical functions necessary for the smooth running of each district
• Assumes responsibility for the board meeting process, encompassing a comprehensive range of duties, including but not confined to:
  • Coordination with the Board of Directors and other District stakeholders
  • Expertly facilitate the scheduling of board meetings, including those with complex internal and external constituents, ensuring optimal participation and preparation
  • Prepare, review, and distribute comprehensive board meeting packets, incorporating relevant and required documents and reports to support informed decision making
  • Ensure compliance with open meeting laws, ADA accessibility standards, and other regulatory requirements by efficiently managing the filing, posting, and documentation of board records on government platforms and the District's website
  • Attend board meetings using a modified form of Roberts Rules of Order. Accurately record and distribute meeting minutes and ensure timely review and approval in collaboration with the District Manager and Board members
  • Spearhead the follow-up and execution of post-meeting action items, collaborating with the District Manager and Client Team to ensure deliverables are completed efficiently and within agreed timelines
  • Anticipate situations or issues and address issues in a proactive versus reactive manner
• Maintain consistent communication with the Board and/or its representatives, including input to the status report provided at each board meeting.
• Provide oversight of District operations per the approved Service Plan
• Collaborate with the District Manager in executing district operations and strategic initiatives as directed by the Board, offering expertise in governance, compliance, and operational efficiency

1. Governmental Compliance

• Coordinate with the District Manager in the overall responsibility and coordination of Client Teams to ensure that all required filings and notices are submitted in compliance with state statute with the appropriate regulatory agency
• Maintain District memberships
• Assist the Designated Election Official and District Managers in the conduct of special and regular elections
• Stay informed on current and new legislation
• Responsible for all compliance matters including, but not limited to:

• • Transparency Notices
  • Map filings and updates

• Document execution and filing
• Website updates and accessibility
• Colorado Division of Local Government (DLG) updates

Records/Information Management

• Maintain Districts' records, including public records, according to the State of Colorado Archivist's Records and Retention Guidelines
• Maintain internal records with updated client information after bi-annual elections and/or after new board member appointments
• Contract administration and management
• Maintain and manage client websites
• Respond to Colorado Open Records Act (CORA) Requests
• Coordinate the onboarding and offboarding of clients

Interoffice and Constituent Relations

• Works closely with district and community manager (s) to handle issues and transactions related to the administration and management of the districts and assists with communication with elected officials, constituents, property owners, builders, and local municipalities
• Assist in the management of all communications, including websites, newsletters, and social media with Client Teams

Special Projects as Assigned

• Special projects assigned and approved by the Director of Management and Administration

Supervised by: Director of Management and Administration.

Department: The position is housed in the Management and Administration Department and collaborates with client teams from the Finance and Accounting and Capital Infrastructure and Facilities departments.

Qualifications:

To perform this job successfully, an individual must be able to perform each major responsibility satisfactorily. The requirements listed below are representative of the skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General Skills and Abilities:

• Excellent organization and attention to detail
• Ability to operate computers using Microsoft Windows and Microsoft Office Suite including but not limited to Outlook, Word, and Excel, Teams, PowerPoint as well all additional relevant and required computer hardware and software
• Self-motivated and goal oriented
• Demonstrated knowledge of industry practices and terminology
• Proficient reasoning, judgement, problem-solving and conflict resolution skills
• Motivated, driven and engaged demeanor
• Capable of working effectively under pressure, meeting deadlines, and following through on assignments, with the ability to prioritize and manage projects to completion amidst multiple, rapidly changing demands
• Excellent interpersonal skills, with the ability to anticipate team needs and effectively communicate at all levels within the organization, as well as with team members and clients
• Demonstrates integrity in all interactions, fostering strong relationships through trust and transparency
• Receptive to feedback and professional development, leveraging it as an opportunity for growth and ongoing improvement in personal performance and team success

Language Skills:

• Ability to communicate (speak, read and write) in English with individuals in person, by telephone, and by email
• Ability to read, analyze, and interpret various documents and service plans agreements in English
• Ability to compose business correspondence to a variety of audiences
• Ability to effectively present information and respond to questions from directors, managers, consultants, constituents, various groups and staff

Mathematical Skills:

• Ability to calculate figures and amounts as required in maintaining and reporting expenses, estimates, budgets, discounts, interest, proportions, percentages

Reasoning Ability:

• Ability to solve practical problems and deal with a variety of Board of Directors, constituents, service vendors, and consultants
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Education & Experience:

• Two or more years of experience in performance of business administration, paralegal or related field required
• Bachelor's degree in business administration, or related field preferred
• Knowledge of governmental administration preferred
• Any combination of the required education and experience providing the required skill and knowledge for successful performance may be considered

Equipment: Must be able to operate computer, fax machine, copier, telephone, motor vehicle.

Physical Demands: The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The position involves work in an office setting and while performing the duties of this job, the employee is regularly required to sit, stand and walk
• May need to perform the following physical activities: bend/stoop/squat, climb stairs, push or pull, reach above shoulders
• Constant needs to perform the following physical activities: writing/typing, grasping/turning, and finger dexterity
• Lifting/carrying less than 10 pounds frequently
• Vision requirements: constant needs to read manuals, reports, financial statements, complete forms and view computer screen
• Hearing requirements: constant need to communicate over telephone and in person

Work Environment:

• Professional appearance and dress consistent with desired corporate image
• The work environment characteristics described here are representative of those an individual may encounter while performing the essential functions of this job
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this job, the individual regularly works in an office environment and does not work near moving mechanical parts
• The noise level in the work environment is quiet to moderate

Benefits Offered

Benefits:

401k Retirement Plan

Car Fleet for Business Use

Insurance:

Medical Insurance

• OAP Plans
• Traditional PPO Plans

Dental Insurance

Vision Insurance

Life and AD&D Insurance

Long Term Disability Insurance

Short Term Disability Insurance

Health Savings Account (H.S.A.)

Flexible Spending Accounts (F.S.A.: Medical, Limited, and Dependent Care)

Additional:

Paid Time Off

Holiday Time

Position Information

Location: Loveland, CO

Position Status: Full Time Employment

Job Category: Management & Administration

Work Experience

Salary Range: $50,000 -$65,000

Closing Date: 11/08/2024