District Manager - Springfield, MA - OSL Retail Services Inc

DISTRICT MANAGER 

OSL is a dynamic, people-driven company providing outsourced sales services for some of North America’s biggest Fortune 500 companies. We hire passionate people looking for their next big career challenge. Our culture is our foundation. Passionate employees, great customer service and long-term relationships is the foundation of the OSL Family.

The Situation:

OSL is growing rapidly, that’s why we need a strong leader to mentor, train, and develop a region of an average of 10 to 15 Locations.

Here’s where you come in…

As the District Manager, you’ll inspire our in-store teams to operate to perfection, shift sales into high gear, and make every customer feel like a VIP. You also have an entrepreneurial spirit and a proven record in developing business targets and employees.

Your responsibilities…

• Managing, developing and energizing your dedicated district of prime retail locations, reporting directly to the Regional Sales Director
• Supercharge sales by recruiting, training, assigning, scheduling, coaching, and mentoring your district’s awesome sales team
• Creating game-changing strategies for high-performing and underperforming locations 
• Managing staffing levels at all locations
• Following procedures for on-boarding and off-boarding all employees as outlined by Operations and Human Resources
• Visiting stores in person to build face-to-face relationships and ensure everyone following policy
• Leading by example with integrity and professionalism to create a collaborative, open-door, team-first culture

Good thing you have what it takes…

• Amazing communication and presentation skills, as well as great people skills to train, motivate and manage a team
• Strong management, coaching, and leadership experience at a retail organization
• A minimum of 3 years of multi-unit experience
• Ability to strategically recruit, select and hire awesome, super-driven team members including team leads and sales associates, along with a sound people management strategy
• Powerful organization and planning skills to schedule people and manage urgent priorities in real time and in a detail-focused and results-driven way
• Strong understanding of the fundamentals of recruitment, human resources, coaching, performance management and state/local employment standards.
• A track-record of taking sales and service to a new level while keeping operational standards sky high
• Proven ability to manage district fiscal budgets, forecast sales and retail metrics
• Computer smarts, including Microsoft Office (Word, Excel, Outlook)
• Flexibility to work beyond traditional business hours, including holidays, evenings and weekend, as needed (We believe in balance, but also going the extra mile when necessary!)
• Able to travel up to 75% within your assigned district as necessary

So, what does OSL offer you? 

• Competitive annual salary
• Monthly bonus incentives
• Employer Paid Term Life Insurance
• Medical, Dental, Vision, Accident, Hospital, Critical illness Insurance, company 401K plan
• Wireless/sales incentives
• Compensation for your fuel mileage
• Real career growth, recognition and advancement in a cool, fast-growing company
• Generous employee referral program
• Personal in-store and online LMS training – we’ll set you up for success!
• Car Allowance

OSL offers much more than the “Usual” employee benefits, we also offer every employee:

• OSL believes that no one should wait to pay day which is why we offer daily access to your funds via Dailypay & Wisely cards.
• OSL has partnered with Franklin University offering every employee the chance to further their education online
• Discount Programs
• Serious growth potential for your career

For prior to applying to this position, internal candidates must meet the following criteria:

• 6 months in current position
• Meeting all performance expectations
• Discuss with their Manager prior to applying for the position.

Sounds like a good fit? Well, let’s talk!

For more info, contact us at careers@oslrs.com

At OSL, we celebrate difference. We’ve committed to fostering an inclusive and accessible workplace where everyone feels valued, supported, and reaches their full potential.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.