Dock and Overhead Door Technician - Port City Industrial

Assistant Technician Job Summary 

The assistant Technician for Port City Industrial is responsible for completing installation and service requests from customers. This position requires a customer focused mindset and the ability to stay on task to complete jobs on time and in a quality manner.  They will collaborate with managers, lead technicians, and others to help ensure that jobs are completed as seamlessly as possible. This is a fast-paced and demanding role.

Assistant Technician Duties & Responsibilities 

• Completes all assigned tasks as assigned by the lead technician with a focus on quality.

• Ensure that they leave for daily jobs/tasks as efficiently as possible with the proper parts, tools, equipment, etc. needed to complete all jobs

• Work with lead technicians to resolve any field related issues.

• Able to resolve sudden issues quickly as they arise in the field.

• Work with the lead technician to ensure you are on task and on time.

• Acquire proper training and learn to assist for the jobs that they are performing.

• Learn truck inventory and account for any parts used off the truck for a job.

• Maintaining uniform and truck cleanliness

• Work to be proficient in use of power tools, welders, lifts, etc..

• Completes goals as tasked.

• The position reports to the Lead Technician and the Service Manager.

Assistant Technician Skills and Qualifications

A successful assistant Technician will develop strong organizational and communication skills, with an attention to detail for completing incoming repair or installation requests.  They must work to attain knowledge of the repairs and installations performed by PCI. The assistant must attain an understanding of construction terminology and best practices and effectively communicate with the Lead Technician. The Helper technician should have the skills and qualifications below:

• High school Diploma 

• Good communication and organizational skills

• Knowledge of construction terminology and best practices

• Basic knowledge of and ability to use a wide variety of tools and understand their application

• Receptive to learning tasks performed by PCI

• Follow directions given by Lead Technician