Document Management Assistant at Tempus Unlimited Inc.

Position Title: Document Management Assistant

Location: Tempus Corporate Headquarters, 600 TECHNOLOGY CENTER DR, STOUGHTON, Massachusetts, United States of America

Requisition Number: Req #65

Date Posted: Thursday, September 26, 2024

Description:

Responsible for receiving, processing, and filing a multitude of document types and requests for the Consumer/Participant run programs. Assure ongoing compliance with Tempus quality and FI contract requirements. Assist in interdepartmental communications in regards to document receipt and processing.

• Training in office for 2 weeks, hybrid after training complete
• Office experience a must
• Full time, 35 hours a week
• Monday - Friday, 8:30am - 4:30pm
• Benefits eligible
• Sign on bonus

Essential Functions

• Print, Separate, Review, and Distribute incoming documents, via fax and daily mail
• Process Consumer & PCA Requests and Updates
• Process Change Form & Supply Requests
• Process bi-annual Consumer & PCA Contact Forms and Address Changes
• Review & Process e-mails and faxes
• Review & Process miscellaneous requests, including Wage Reports, Employment Verifications and Social Security Wage Verifications
• Research & Process issues via in-house Communications tool
• Perform Quality Control on PCA Address Changes
• All other duties assigned by the Document Management Supervisor

Competencies

• Professional, friendly & understanding personality
• Ability to work efficiently as a team player as well as individually with minimal direction
• Self-motivation
• Ability to consistently maintain and build positive working relationships
• Willingness to learn new information daily
• Excellent organizational skills
• Ability to multi-task and meet deadlines
• Punctuality and dependability
• Familiarity with office machines, equipment and software
• Ability to respect and maintain confidentiality
• Attention to accuracy and detail
• Strong interpersonal and analytical skills

Preferred Experience

• Proficiency in Microsoft Office software

Required Education

• High School Diploma

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and scanners.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands and fingers and also must be able to reach with hands and arms.

Travel

No travel is required for this position.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Job Family: Assistant

Job Function: Non-Supervisor

Pay Type: Hourly

Hiring Rate: $18.50

Travel Required: No

Compensation details: 18.5-18.5

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