Document Management Technician Supervisor - Examworks Group, Inc.

ExamWorks is a leading provider of independent medical examinations, peer reviews, bill reviews, Medicare compliance, record retrieval, document management and related services.

We are currently seeking a well-rounded Medical Records Supervisor (internally known as Document Management Technician Supervisor) onsite in Woodbury to directly manage department staff and oversee the daily workflow within the department to ensure all examinee charts are processed correctly, delivered within the required timeframe and handled with the highest level of accuracy and in compliance with all regulatory and company policies and procedures.

This is a full-time position with a schedule of Monday through Friday, 8:30am-5:00pm EST.

Compensation is $60,000-$70,000/year.

• Directly manage the department staff and ensures all administrative functions are handled with the highest level of quality and in the most effective and efficient manner possible.
• Plan, prioritize and manage the daily workload and ensures the appropriate and equitable distribution of work is maintained in order to meet all required timelines.
• Responsible to ensure all records are shipped out to physicians and/or clients within required timeframes and appropriate file storage is maintained at all times.
• Supports department staff by answering questions and providing direction as needed.
• Assists promptly in resolution of any physician and/or customer complaints or quality assurance issues.
• Performs clerical duties such as typing, filing, emailing, and proofreading as required.
• Promotes effective and efficient utilization of all department resources and supplies.
• Ensures the confidentiality of examinee personal and financial information is protected at all times and in accordance with HIPPA regulations.
• Delegates work as needed and provides backup to departmental staff as needed.
• Provides insight and direction to upper management on department procedure, product quality and compliance with all company policies and procedures.
• Participates in the development and implementation of policies and procedures in order to promote and achieve the most efficient operation possible.
• Participate in various educational and or training activities as required.
• Perform other duties as assigned.

• High school diploma or equivalent required.
• A minimum of three years related experience; or equivalent combination of training and experience. 
• Prior managerial/leadership experience in an office setting.
• Must possess a working knowledge of medical legal aspects of medical records and health information principles and/or liability.
• Must possess complete knowledge of general computer, fax, copier, scanner, and telephone
• Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
• Must have a full understanding of HIPPA regulations and compliance.
• Ability to follow instructions and respond to upper managements’ directions accurately.
• Analyzes problems involving multiple interrelated causes.  Where necessary, gathers information and applies complex concepts or methods to generate an effective solution.
• Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Must be able to work independently, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to demonstrate and promote a positive team -oriented environment.
• Must be able to stay focused and concentrate under normal or heavy distractions.
• Must be able to work well under pressure and or stressful conditions.
• Must possess the ability to manage change, delays, or unexpected events appropriately.
• Demonstrates reliability and abides by the company attendance policy.
• Must maintain a professional and clean appearance at all times consistent with company standards.

This is an excellent opportunity to join a well-established and thriving Long Island team. We invite you to join us! 

ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.

ExamWorks, LLC is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.

ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans

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