Domestic Travel Coordinator - Veterans Evaluation Services - Maximus

Maximus is currently hiring for Domestic Travel Coordinators to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Domestic Travel Coordinator is responsible for facilitating timely scheduling of examinations by gathering and organizing travel arrangements with interested providers. The DTC works with different teams and third-party facilities to coordinate scheduling exams in areas that lack adequate coverage.

Essential Duties and Responsibilities:

- Reach out to providers to obtain availability to travel

- Coordinate with scheduling team when needed to plan and arrange provider traveling plans

- Oversee the schedules of traveling providers to ensure utilization

- Reach out to per diem or prison facilities to obtain and confirm appointment availability

- Establish and maintain effective communication between the team and Regional Management

- Coordinate travel and negotiate pay rates to schedule providers in areas of need, prison facilities, or at a Veteran's home location

- Notify providers in a timely manner in the event of cancelled appointment or block times and dates

- Seek VA approval for proposed Incarcerated Veteran and Home Visit requests prior to completing scheduling process

- Assists with requests from Regional Management, Team Leads, and Travel Coordinator Team Lead

- Cross-train in other areas of the Scheduling Department, as needed.

- Ability to commit to a 5-week training schedule of 8:00am-5:00pm CT Monday-Friday with no absences required

- Travel agency experience highly preferred

- Medical Admin experience highly preferred

Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.

Home Office Requirements Using Your Own Equipment:

• Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net )
• Preferred Windows or Mac (no Chromebooks)
• OS for Windows - Windows 10 or newer
• OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
• Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
• USB plug and play wired headset with a microphone and noise suppression
• Private work area and adequate power source
• A second monitor is highly recommended for most positions
• Must currently and permanently reside in the Continental US

Home Office Requirements Using Maximus-Provided Equipment:

• Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net )
• Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
• Private work area and adequate power source
• Must currently and permanently reside in the Continental US

Minimum Requirements

Minimum Qualifications:
- High School Diploma or equivalent.

- 0-2 years of experience.

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.