Donation Program Coordinator - Provo - DonorConnect

Donation Program Coordinator - Provo

DonorConnect is seeking a full-time Donation Program Coordinator for Utah Valley Hospital in Provo. This position would be perfect for those who understand the healthcare space, and are interested in fostering and developing relationships with hospital staff to help increase organ and tissue donation. If you have great attention to detail, excellent organizational skills, and love to communicate and collaborate, apply now!

DonorConnect is a federally designated nonprofit community service organization dedicated to the recovery of organs and tissues to be used for life-saving transplants. Our employees help save and heal lives!

The Donation Program Coordinator (DPC) is responsible for developing and maintaining strong working relationships with assigned hospital partners at all levels of the organization. You will work with assigned hospitals to determine client needs, build a knowledge base, and develop strategies or action plans to maximize donations. You will be vital in coordinating and executing general education activities, such as conducting professional education presentations, assisting with developing education materials, leading the Donor Council, and facilitating donation performance improvement plans. You will assume responsibility for identifying patients in the critical care units who have met clinical triggers and necessitate a referral. You will also help educate and support hospital staff so they can independently identify patients who meet these clinical triggers. Additionally, you will collaborate with the administrator on call to evaluate potential organ donors, using objective clinical information to preserve the option of organ donation. Finally, the DPC will communicate sensitively with internal teams and patient families to obtain authorization for donation and an accurate medical/social history.

We at DonorConnect expect our employees to embody our I CARE+ values of integrity, collaboration, accountability, respect, expertise, and commit to diversity, equity, inclusion, and belonging.

MINIMUM QUALIFICATIONS:

Training/Education/Certification:

• Bachelor's degree preferred in, science, marketing, sales, education, or public relations with strong communication and relationship-building skills, and/or an equivalent combination of education and relevant work experience
• Must be an RN, Respiratory Therapist, Paramedic/EMT, or have 1 year of experience at DonorConnect or 2 years of prior experience working at another OPO in Clinical, Family Services, or Hospital Services roles

Experience Required:

• Minimum two years of experience in a healthcare environment preferred
• Critical care and Pediatric Experience at Primary Children's Hospital

Knowledge/Skills/Abilities:

• Knowledge of the organ and tissue transplant fields is preferred
• Understanding of the critical care environment
• Demonstrated ability to work independently
• Self-motivated and possess the ability to meet the requirements of a demanding schedule
• Strong Emotional Intelligence
• Excellent public relations and interpersonal abilities, including conflict resolution
• Demonstrated public speaking abilities
• Solid oral and written communication skills
• Able to work well with all levels of personnel in hospital settings from C-Suite to frontline staff
• Strong organizational skills with an attention to detail, and ability to maintain accurate records
• Must have the ability to act with flexibility and to maintain order in an environment of changing priorities and be capable of handling highly stressful situations in a calm and mature manner
• Ability to stand and walk for extended periods of time
• Ability to move up to 70 pounds with or without reasonable accommodation
• Ability to stoop, squat, or bend frequently
• Exposure to patient elements including communicable diseases, bloodborne pathogens, and other common hazards
• Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing

DonorConnect is a PROUD Equal Opportunity Employer who Values Diversity in Both Experience and Background!

Must be able to pass a comprehensive background check and drug screen.