Donation Relations Administrator - Virtual Company
New York, NY
About the Job
Role: Temporary Donor Records Administrator - *Could go permanent based on performance*
Pay Rate: $25/hr - $28/hr
Location: Midtown Manhattan - 4 days a week on-site, 1 day working from home!
Position Summary:
The Donor Records Administrator plays a crucial role in cultivating and maintaining strong relationships with donors, ensuring their continued support and satisfaction. This position requires excellent communication skills, attention to detail, and a passion for the organization's mission.
Key Responsibilities:
- Donor Database Management:
- Maintain and update the donor database, ensuring accuracy and completeness.
- Track donor giving history, preferences, and engagement levels.
- Prepare reports on donor activity and trends.
- Donor Stewardship:
- Develop and implement donor stewardship strategies to cultivate and deepen donor relationships.
- Coordinate donor events, recognition programs, and thank-you initiatives.
- Provide timely and personalized donor communications.
- Donor Support:
- Respond to donor inquiries and requests in a timely and professional manner.
- Assist with donor pledge fulfillment and acknowledgment processes.
- Resolve donor issues and concerns effectively.
- Gift Processing:
- Process incoming donations, ensuring accurate recording and acknowledgment.
- Reconcile donor accounts and resolve discrepancies.
- Reporting and Analysis:
- Prepare regular reports on donor activity, fundraising metrics, and donor satisfaction.
- Analyze donor data to identify trends and opportunities for improvement.
Qualifications:
- Bachelor's degree or equivalent experience.
- Strong organizational and time management skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Experience with donor management software (e.g., Raiser's Edge, Salesforce).
- A passion for the organization's mission and a commitment to philanthropy.
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
