Donation Services Technician 1 - Infinite Legacy

General Job Summary:

Under the general direction of the Regional Clinical Manager, Clinical Recovery and while following all Infinite Legacy procedures, policies and Standard Operating Procedures, the Donation Services Technician 1 (DST 1) will utilize established parameters, healthcare knowledge and expertise, to respond to referrals for potential organ donor candidates received from the hospitals served by the organization. The Donation Services Technician 1 assesses, documents, and evaluates potential organ and tissue donors while working collaboratively with various departments and team members of the Infinite Legacy staff.

The Donation Services Technician 1 performs the organ back table function for local procurements, fly-outs to other programs, renal pulsatile perfusion, recovery of anatomical gifts for research and performs biopsies as needed.

Education and Experience:

1. Associates degree preferred. EMT, paramedic certification OR some college instruction in a health care related field preferred.
2. 1 year of healthcare experience in a clinical setting. Some knowledge of basic medical terminology and human anatomy, as well as the ability to understand and interpret patient charts and laboratory reports.

Required Skills/Abilities:

• Ability to function independently or collaboratively with key stakeholders during times of crisis or high stress with demonstrated problem-solving skills.
• Excellent written, verbal, organizational and time management skills. Ability to use a personal computer for data entry and retrieval of information.
• Ability to utilize proper body mechanics to independently lift objects weighing in excess of 50 pounds. Ability to function for extended hours occasionally up to 24-hours plus and the ability to work and/or take call seven days a week, 24 hours a day.
• Valid driver’s license, proof of insurance and be insurable under Infinite Legacy’s master policy.
• Ability to travel throughout Infinite Legacy’s Donor Services Area.

Duties/Responsibilities:

1. Maintains a work schedule of a minimum of eleven, 24-hour call days (or equivalent) per month in order to respond to organ referrals and documents required donor data in the organization’s referral database. Additional shifts will be required if the department is short-staffed.
2. Evaluates medical suitability of potential organ and/or tissue donors, utilizing information from medical records, history and physical examination and current health status, and performs comprehensive donor physical assessments.
3. In collaboration with the Administrator on Call or designee, requests and interprets laboratory and diagnostic tests needed for evaluation of suitability and clinical management of potential organ and/or tissue donors. May be asked to bridge for case initiation or donor management when needed with assistance from an ORC.
4. Collaborates with the Organ Recovery and Donor Services Coordinator to determine a plan of action for following potential donor cases, deferral of non-eligible donor referrals or activation of the appropriate Infinite Legacy team members.
5. Assists the Organ Recovery Coordinator and other Infinite Legacy team members in coordinating the logistics of a potential donor case and other donor management priorities.
6. Performs the role of organ back table specialist providing support to the clinical team during the surgical recovery including, but not limited to, the recovery of organs for the purposes of research, in absence of the Surgical Director. Assists with post-mortem care and final closure.
7. Participates in fly-outs to other programs to facilitate organ procurement in support of the accepting local transplant surgeon. Collaborates with the Donor Services Center staff to facilitate communications regarding organ/tissue suitability.
8. Collaborates with the facilities team to ensure adequate par levels for supplies.
9. Participates in maintenance activities for Infinite Legacy recovery suite.
10. Performs biopsies as requested.
11. Participates in research studies when appropriate, which enhance or improve the donation process.
12. Serves as a representative of Infinite Legacy when recoveries are off-site. These responsibilities include ensuring the recovery team is performing in a professional manner at all times, obtaining a recovery site, making appropriate notification to pathology or security staff, obtaining a medical record and communicating with the required partners. Strict compliance with the hospital’s identification and attire policy is a must.
13. May train new DST staff to perform all functions of the role. Meets all documentation requirements in the role of the preceptor in conjunction with the Education Department.
14. Performs renal pulsatile perfusion using appropriate machines; cannulates and places kidneys on preservation machines, in absence of the Surgical Director.
15. Attends all scheduled clinical meeting days and mandatory training sessions.
16. Completes office duties (i.e. data entry, file audits, equipment & supply preparation and/or transportation, etc.) required as referral activity permits.
17. Participates in self-scheduling process to ensure coverage, as determined by organizational priorities.
18. Maintains compliance with documentation and the organization’s Standard Operating Procedures.
19. Other duties as assigned.

Working Conditions:

This position requires consistent availability, travel, and certain physical, language, and communication abilities, including:

1. Possible exposure to communicable diseases, hazardous materials, and pharmacological agents, with little likelihood of harm if established health precautions are followed.
2. Occasional need to transfer organs, blood specimens, and/or tissue samples from one location to another.
3. Travel requiring use of air transportation, emergency ground vehicles, ground limousine service, and/or driving a personal or company vehicle for extended hours including nights, holidays, and weekends.
4. Extended hours and travel to evaluate, manage and recover organs/tissues from a local donor and/or to recover an imported organ in a timely manner.
5. Valid driver’s license and reliable, insured automobile for transportation.
6. Ability to move or traverse within an office, hospital, and outdoors.
7. Manual dexterity sufficient to operate telephones and computers.
8. Frequent and prolonged use of computer screen, which may produce visual fatigue.
9. Ability to accurately communicate, converse, and exchange information in English over the telephone and in person.
10. Computer literacy in a Microsoft Windows environment and demonstrated competency in the use of Microsoft Office software programs.
11. Possible exposure to communicable diseases, hazardous materials, pharmacological agent, with likelihood of harm if established health precautions are not followed.
12. Physically demanding lifting, pushing, and pulling of supplies, equipment, and carts with little likelihood for injury if proper body mechanics and procedures are followed.
13. This position is a Level 1 – High Level Exposure to Bloodborne Pathogens and TB. Employees are in a hospital setting and have direct contact with donors or donor organs and tissues through donor management, recovery, and processing.

This position requires employees to be fully vaccinated and be able to provide proof.