Donation Specialist - ALONJA Enterprises LLC
Frisco, TX 75034
About the Job
Are you passionate about making a difference? Do you enjoy speaking with people and have excellent communication skills? Join our team as a Work-from-Home Call Center Agent, where you'll play a vital role in supporting non-profit organizations by processing donations.
Responsibilities:
- Handle inbound and outbound calls to process donations for various non-profit organizations
- Provide excellent customer service to donors, addressing their questions and concerns
- Accurately enter donor information into our database
- Follow up with donors as needed to ensure satisfaction
- Meet and exceed performance metrics to qualify for advancement opportunities
Requirements
Requirements:
- High school diploma or equivalent
- 6 months remote or 1 year brick and mortar experience
- Strong verbal communication skills
- Reliable internet connection and a quiet workspace
- Basic computer skills, including proficiency with Microsoft Office
- Ability to work flexible hours, including evenings and weekends (You will set your own schedule)
Benefits
- Work from the comfort of your home
- Starting pay of $14-15/hour (with increased opportunities)
- Opportunities for advancement based on performance
- Supportive team environment
If you are dedicated, empathetic, and eager to support important causes, apply now to become a part of our team!
* Minimum 6 months customer service experience, preferably call center related * Moderate level of computer knowledge * Ability to work with minimal supervision * Must be self-directed and self-motivated * Strong listening skills * Accuracy * Efficiency * Excellent written and verbal communication skills Technical Requirements • Active Phone line (mobile or landline) • Mobile Device capable of downloading applications • CPU (Intel or AMD) 2GHz processor (or equivalent) • Resolution of 1,280 x 720 (720p) or greater • Internet Explorer 9.0 or higher
Source : ALONJA Enterprises LLC
