Donations and Volunteer Coordinator - ACCESS, Inc

• Assisting in cultivating and sustaining relationships with businesses and individuals in the community
• Communicating with the Engagement Team and other ACCESS departments regularly to identify agency’s donation needs
• Soliciting monetary and in-kind donations, as appropriate, and in accordance with the needs of the agency
• Coordinating the pickup and/or delivery of donations to the shelter
• Managing the donation room, including receipt, valuation, and storage of incoming, in-kind goods
• Accurately and consistently entering data into the agency’s donor management system and developing reports using the software, as needed
• Writing and sending letters, cards, and emails of acknowledgment to “in-kind” donors in a timely manner
• Responsible for administrative tasks along with holiday Adopt-A-Family program.
• Maintaining an updated wish list for the agency and coordinating weekend meal donations
• Performing other duties as assigned by the Director of Development.

• Recruiting, training, and supervising new volunteers, including for the agency’s major fundraisers
• Communicating with the Engagement Team and other ACCESS departments regularly to identify agency’s volunteering needs
• Collecting volunteer information, availability, and skills and entering relevant information into the agency’s donor management system
• Pulling volunteer reports from the donor management system, as needed
• Keeping new and existing volunteers informed about the organization and volunteer opportunities
• Matching volunteers to opportunities that suit their skill sets, and ensuring they understand their responsibilities
• Organizing training and leading on-the-job training for agency volunteers
• Keeping schedules and records of volunteers' work
• Ensuring the organization's mission is conveyed to the volunteers
• Writing and sending letters, cards, and emails of acknowledgment to volunteers in a timely manner
• Performing other duties as assigned by the Director of Engagement.

• Associate's degree in business management, Human Resources, or a related field
• A demonstrated and sincere willingness and commitment to promote diversity, equity, and inclusion in the workplace
• A commitment to learning and deepening one’s knowledge of the issue of homelessness and how it intersects with other experiences and identities of those living in shelter
• Experience in successfully managing or leading teams of people
• Proficient in basic computer applications, including Outlook, Word, Excel, PowerPoint, etc.
• Comfortability with learning new software programs
• Self-motivated, process-oriented, reliable, creative, flexible, and a self-starter
• Strong attention to detail and follow-through
• Excellent customer service, interpersonal, and organizational skills
• Excellent written and oral communication
• Valid Ohio Driver’s License, proof of liability insurance, and reliable personal transportation needed.

• A person in this position must be able to sit, stand, and walk for extended periods of time and to bend, stoop, kneel and lift up to 40 lbs. Reasonable accommodation may be made to enable individuals with disabilities to perform these duties.

• Bachelor's degree in business management, Human Resources, or a related field
• Experience using a donor management system

• Experience in volunteer recruitment and management

• Free meal on each shift worked. 
• Jeans days: Tuesday and Friday each week 
• Better you Better Ohio: Free health and wellness program with up to $225 annual reward 
• Dental/ Vision/ Life Insurance 
• Employee Assistance Program 

• 401K Company match 
• Sick time 
• Personal time 
• Unpaid time off 
• Birthday Bonus

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