Dover, DE - IT - DSHS - State Police - Network Administrator 1 - Expedite Technology Solutions
Dover, DE 19904
About the Job
Title: Network Administrator – Service Desk 2
Type: Contract
Start Date: 08/19/2024
End Date: 06/30/2025
Location: Onsite – Dover, DE
General Description:
This full performance level position supports all aspects of LAN (hardware and software) and telecommunication systems for voice/video/images as a systems administrator. The support work emphasizes monitoring, operations and maintenance involved in the administration of a LAN and telecommunication systems, end user assistance through help desk customer services, and technical systems maintenance through diagnostics and repair.
Minimum Qualifications:
Applicant must have education, training and/or experience demonstrating competence in each of the following areas:
Type: Contract
Start Date: 08/19/2024
End Date: 06/30/2025
Location: Onsite – Dover, DE
General Description:
This full performance level position supports all aspects of LAN (hardware and software) and telecommunication systems for voice/video/images as a systems administrator. The support work emphasizes monitoring, operations and maintenance involved in the administration of a LAN and telecommunication systems, end user assistance through help desk customer services, and technical systems maintenance through diagnostics and repair.
Minimum Qualifications:
Applicant must have education, training and/or experience demonstrating competence in each of the following areas:
- Knowledge of the methods and techniques for installing, testing, and configuring networks as well as the associated wiring, network dependent devices and infrastructure components.
- Knowledge of the methods and techniques for troubleshooting, diagnosing and resolving network problems.
- Ability to communicate effectively.
- Configures, installs, tests, troubleshoots, repairs and monitors operation of LAN hardware/software including desktop computers, data/voice/video communication systems, including peripheral devices, wiring and cabling to ensure connectivity and functionality.
- Identifies and resolves network and telecommunication system malfunctions including connectivity and functionality for mainframe and remote access and other connections/interfaces; start/restart network after disruptions or failures using computer diagnostic tools and software; run system backups; resolves desktop computer problems.
- Provides customer service through central help desk function to resolve or ensure resolution of problem diagnosis/assessment and repairs. Maintains database of user problems and resolution. Performs routine network systems administration to include, but not limited to the addition/deletion of user and hardware/software defining.
Source : Expedite Technology Solutions
